Aaron Phillips Email & Phone Number

London, Gb

London, Gb

London, England, United Kingdom

London, Greater London, United Kingdom

London, United Kingdom

Baltimore, Maryland Area

-Oversaw the training, development, and execution of the banqueting and conferencing team, in addition to the audio-visual department. -Responsible for the financial performance of the department along with customer and associate satisfaction.-Member of the hotel's Executive Committee and actively involved in all hotel wide decisions

Doral, Florida

-Managed the banqueting and conferencing department's financial performance and associate and customer satisfaction.-Increased department's annual profit margin by 3%-Increased Meeting Planner overall satisfaction score to 74.6%, the highest score the hotel has ever achieved

Chicago, Illinois

-Responsible for the conferencing, banqueting, and audio-visual department's daily execution.-Helped develop and implement site visit process for the hotel.-Point of contact for all Regional Sales Office audio visual quotes and inquiries.-Increased Meeting Planner overall satisfaction score by 10pts in first six months in position and an additional 12pts the following year.

Chicago, Illinois

-Responsible for banqueting and conferencing department's scheduling and productivity-Oversaw department beverage inventory and financial statement-Managed department's inventory and capital expenditure projects

Lincolnshire, Illinois

-Rollout of new food and beverage presentation and concept-Oversaw the staff conversion from Banquet captains to Asst. Banquet Managers-Responsible for the training and certification of the banqueting and conferencing staff-Conducted pro-active sales calls to secure Audio Visual business-Increased Audio Visual department profit by 7% over previous year.