• HR Business Partner for BreadTalk Central Kitchen, Thye Moh Chan, Queen’s Coffee, SCM and HQ units (Manufacturing, Service, and Corporate)• Work closely with stakeholders to provide relevant advice pertaining to HR issues and support for various key HR initiatives• Handle full employee lifecycle (recruitment, onboarding, retention, off-boarding)• Handle the full recruitment cycle, including placing job advertisements in various media, screening, and coordinating interviews for stakeholders and candidates• Manage the application and renewal of work passes• Main point of contact with regards to employee relations issues • Organise engagement activities to boost staff morale and retention• Monitor and advise on divisional HR costs• Design and implement attractive compensation packages in line with F&B Industry’s Progressive Wage Model (PWM) Guidelines and company direction• Generate and update HR reports on key HR business indicators• Coordinate and submit payroll-related documents• Project team member for design and implementation of Group-wide Time Attendance system• Support and advise the divisional HR team in using and improving various work processes

• Diagnosed and developed implementable solutions in the full spectrum of HR management, including recruitment, compensation, performance management, learning & development and talent retention• Ensured high-quality and efficient client service• Worked with agencies such as SNEF and WSG in sharing project grants to support business transformation • Notable projects: HR Audit on Recruitment and Selection Practices, Job Redesign Project with clients in various industries

• Maintained harmonious relations between Management, Unions and Staff through monthly Union-Management Meetings and daily engagements• Formulated and drafted proposals for Collective Agreements (CA), Profit Sharing Bonus (PSB) and annual Service Increments, and performing negotiations to conclude the agreements in a timely manner• Worked closely with various stakeholders in the company on employee matters such as disciplinary cases, medical board out and termination• In charge of re-employment contract issuance and ensuring compliance with the RRA• Performed HR operations role and advised employees on HR matters such as benefits administration, payment matters, and time & attendance issues

• Performed the role of a HR Business Partner and led a team of 10 to ensure the smooth running of HR Operations at the divisional-level.• Collaborated with corporate HR to ensure alignment with company objectives with regard to policies, payments, learning, and administration• Worked closely with divisional management to provide HR metrics and determine effectiveness of HR strategies• Worked closely with Unions to ensure good and timely resolution of IR issues• Organized division-wide events designed to boost employee morale

• Guided start-ups and SMEs in HR Compliance and operations through providing consultancy services• Introduced new systems and processes to customers to improve company efficiency and bottom line• Conducted research on HR topics such as Compensation, HR applications and taxation matters• Assisted on internal accounting and compliance matters

• Lead the Hall Council (18 members) in performing their duties• Actively participated in various Joint Hall committees as ex-officio to promote Hall Life to students• Overhauled residential events and council structure to motivate council members and encourage participation

• Coordinated efforts of 25 Sports Subcommittee members to promote sports to residents• Organised the Interhall Games in 2014 and 2015 for residents of 18 halls

• Supported the HR team in daily tasks and improvement of operational efficiency• Wrote and compiled documents and SOPs for the company• Assisted in functions such as recruitment, training and development, and HR Compliance

Accounted and supervised movement of store’s inventoryLed a team to conduct logistic activities such as stocktaking Awarded Best Soldier of the Month in January ‘13

Organized regular trainings for school team membersRepresented and led the team for NTU Taekwondo Open 2011Planned and executed a CIP Program at Hougang Sheng Hong Family Centre for members