Senior Fraud and Billing Specialist for Wantable. Managing the Fraud and Billing team to respond to chargeback disputes, fraud claims, and payment issues.

-Worked with PPP task force to review SBA loans to small businesses and sole proprietors.- Supported community partner banks and nonprofits to help at risk and businesses receive PPP funds. -Worked with CRF Asset Management to understand the impact of COVID-19 and civil unrest has had on small businesses.- Customer Care duties to resolve borrower issues and answer questions regarding the PPP forgiveness process. - Placed as forgiveness coordinator to help small businesses and nonprofits receive forgiveness on PPP loans. Resolved borrower issues, discrepancies, and manage a large pipeline of applications.

-Analyzed financial statements in order to write concise Suspicious Activity Reports (SARS) for internal bank investigations and to the Financial Crimes Enforcement Network (FinCEN).- Maintained strict guidelines set by the Bank Secrecy Act to maintain the Bank's code of ethics and secure privacy of financial documents.