Aaron Ptashinsky-Skinner Email & Phone Number

Orlando, FL, US

• As the General Manager of two locations, responsible for leading a team of up to 40 Team Members to support the organization’s goals and objectives by transitioning the role from tactical to a leadership and business.
• Became a strategic partner with the Head of Human Resources on several initiatives: ○Developed and implemented Safety training across the company’s 19 company-owned stores. ○Conducts Safety training for all management.
• Increased profitability by becoming a partner in the community to develop and execute large-scale catering events.
• Reduced turnover by re-defining the interview and training process.
• Increased guest traffic by developing Team Members to create guest experiences rather than transactional.
• Executed human resources policies and procedures such as coaching, recruitment, terminations, and performance management.

Orlando, Florida Area

• Led all aspects of restaurant operations, overseeing a team of 20 Team Members.
• Increased profitability, which had never been done before, and was recognized at the company’sannual award ceremony by receiving the Sales & Profitability award.
• Increased Team Member satisfaction and decreased turnover by investing in the learning anddevelopment of the Team Members.
• Partnered with human resources to execute human resources policies and procedures.

• Led all aspects of the theater including a team of 30 Team Members and 5 managers for a theater that profited one-million per year.
• Increased customer satisfaction scores, never dropping below 95%.
• Developed, implemented and executed a marketing program to increase customer traffic onSundays, which took business from $300,000 in losses to over $1,000,000 per year. Thisprogram was adopted by Regal corporate.
• Managed multi-million dollar renovations.
• Responsible for monitoring risk management, cast member and guest safety, loss prevention,and emergency situations.
• Responsible for proper handling, reporting and investigation of all incidents including guestaccidents, employee accidents and employee relation issues.