• Conducted fresh eyes review of the current processes for tracking new and revised features related to OTA ECUsoftware releases.• Mapped out feature content from OTA G21B(SU2) release to the associated ECUs and created a Feature MappingMatrix to track key information to ensure that feature content has been accounted for.• Collaborated with numerous teams and individuals to find and understand the current processes of tracking featurecontent that will be released via OTA.• Evaluated current processes in place to help develop a process improvement plan that would increase efficiency inthe Software Change Management process.• Developed a successful process improvement plan that utilized existing work and infrastructure to provide claritywithin Software Change Management Process and improve overall efficiency.

• Communicated with and assisted customers with anything that was need during shopping experience. • Coordinated inventory management by planning and overseeing the daily deliveries of department inventory. • Removed out of date stock and accounted for it in the employee interface software. • Conducted appropriate price changing to ensure the sale of perishable products occurred before expiration date. • Maintained a rigorous workflow to ensure that all areas of Grocery and Dairy department were consistently stocked and had an appealing appearance for the customer. • Organized backroom area daily to ensure cleanliness and safety of work environment for employees and customers. • Encouraged a positive team environment by embracing diversity, offering support, and building trust with team members.

• Maintained the sound quality and volume to meet the required standards of live events and conferences. • Performed basic repairs on faulty audio/video equipment and tested the equipment to ensure it performed correctly. • Recorded audio and video in various digital formats that was purposed for livestreams, DVD releases, and radio broadcasts. • Created weekly presentations that included information regarding church events and general logistics. • Sustained a rigorous and fast paced workflow that required multitasking to ensure that events ran smoothly.