Serve as subject master for onboarding: coordinate all training needs and audit trainingFacilitate certified job and compliance trainingVerify/complete data entry: manage violations report and communicate expiring permissions to managers.Train, coach, and audit amabassadors.Monitor daily learning curve and top offender data; coach/provide retrains for bottom performers.Execute to and enforce Operations Learning network standards and best practices.Complete all standard work and assigned tasks on time and to standard expectation; complete standard work checklist daily. Ensure area readiness and area organization for all Learning areas and training locations to ensure they are prepared to support all training activitiesEscalate any barriers to Learning Manager or appropriate escalation point.A designated trainer mails EOS report to LC or LM and includes rest of Attend standup meetings; rotate through different process path daily.Resolve Learning related tickets within established timeframe.Perform TWI auditsTrainers will be proficient in all core processes and SME in a minimum of 1 process pathSpend a minimum of 5 hours per week in a process pathRotate through paths weekly to maintain proficiency and uncover barriers.

Fulfill Customer Orders

• Supported Windows PC customers in the Kokomo area• Performed Windows upgrades and new PC installs• Provided customer support and technical assistance for all customers• Developed strong, positive working relationship with co-workers resulting in effective and productive problem-solving outcomes for both the customer and Staples

• Performed day to day operations with confidence and in accordance with the Army Values• Developed strong, positive working relationships and bonds with soldiers resulting in effective and swift problem-solving outcomes for warrior tasks and drills• Three years of ROTC experience including leadership courses and team drills

• Assisted in running day to day operations • Provided excellent customer service to all customers• Assisted in ordering products and counting down drawers/safe