Used my business, leadership and people skills to inspire exceptional performance. Maximized sales and profits for my store. Ensured great guest service and team member satisfaction. Created a fast-paced, energetic environment that delivered a consistent Target brand experience for team members and guests.Ultimately responsible for all aspects of the operations as the Leader on Duty. Lead and directed team to ensure guest satisfaction, achieve profitable sales, and guard the Target brand.- Acted as leader on duty on a rotating basis by responding to guest and team member concerns, opening and closing the store and ensuring all Target property and personnel are safe and secure- Provided honest feedback, coaching, mentoring and recognition- Ensured the team was following company guidelines for presentation and signing; implementing new company best practices as they are established- Supervised and trained team members to achieve sales and services goals

Worked in conjunction with other Counter Intelligence Agents, Double Agents and Deputy of Counter Intelligence to support the operations of the Geek Squad Precinct in our Best Buy store. Taught, coached and recognized desirable behaviors of other agents in an effort to drive exceptional business results. Ensured clients' needs were met and they left the Precinct thrilled with the service they received.-Taught and coached agents to successfully perform their business area strategies through a balanced leadership approach among customers, employees and shareholders-Ensured all agents were accumulating the appropriate knowledge and expertise through continuous learning and self development.-Conduct regular training meetings-Supervise the Geek Squad Precinct, ensuring no customer is ever left unserved or underserved-Perform other duties as assigned by the Deputy of Counter Intelligence and Store Management