Aaron Quintero Email & Phone Number

El Paso, Texas, United States

• Work independently as a respected team member of the Chuze Fitness Center for over three months. • Responsible for providing knowledgeable and professional customer service for over 500 members. Duties include problem solving customer issues and concerns, facility maintenance, amateur fitness training and point of sales. • Sold over 30 plus memberships within less than a month of onboarding with the organization. • Hand selected by leadership to interview for Lead Supervisor position within the first two months of employment. • Self-taught expert on the Data Trak and Automatic Data Processing (ADP) systems. Responsible for utilizing Data Trak to house all point of sales, membership, and employee data to include personal identifiable information (PII). Responsible for ensuring all information is accurate and protected. Operate the Automatic Data Processing (ADP) system to track all financial aspects of the organization to include employee and human resource economic data.

El Paso, Texas, United States

• Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring. • Monitored areas for security issues and safety hazards and resolved any identified problems on the spot or through proper reporting procedures. • Volunteered to work extra shifts during busy periods and staffing shortages to maintain service levels. • Provided timely and professional customer service by assisting customers with questions, locating items, completing purchases, and joining the reward programs. • Managed the replacement levels and organization of store merchandise. • Responsible for the rotation of current store merchandise and ensured new merchandise was properly displayed and easily accessible for all customers.• Volunteered to work a flexible schedule and accept extra shifts to meet business needs. • Responsible for providing professional customer care to over 50 customers daily. • Assisted customers with purchases, questions, and reward program enrollment. • Ensured merchandise was restocked and organized throughout the restaurant. • Responsible for the collection and authorization of customer payments. • Worked closely with shift manager to solve problems and handle customer concerns.