Department supervisor of specialty sales

Coordinate the successful movement of loads as the customer requires by setting pickup and delivery appointments, tracking loads, performing carrier compliance and assisting in the management of outsourced network of transportation provider partnersManage carrier issues and resolve carrier operational problems including unplanned accessorial charges and accounting discrepanciesDevelop and maintain quality working relationships with transportation providers, customers and warehouses by using various meansCommunicate new transportation provider opportunities to Customer Sales and Operations

• Handle cash and credit transactions with customers and created a positive experience with exceptional customer service.• Responsible for promoting and maintaining a high level of professionalism with customers and associates.• Responsible for setting up and breaking down the team store on games days in the Georgia Dome.• Promoting the Atlanta Falcons and their events on social media outlets: Facebook, Instagram, and Twitter.• Building displays for game day specific promotions and events.

• Taking part in Team Depot projects that are directed toward giving back to the community.• Member of the InFocus team that is geared toward promoting a safe environment within our workplace.• Responsible for planning and teaching classes to customers who want to learn how to complete DIY projects.• Responsible for designing, building, and selling customer orders and installs. Makin changes when necessary.• Promoting the Home Depot through writing and social media outlets such as: Facebook, Instagram, and Twitter.

• Assisting in events held by AHA including the annual Heart Ball.• Creating and distributing newsletters and materials about the events held by AHA to their clientele and partners.• Managing and recording inventory for the organization.• Promoting AHA on all social media platforms and being an ambassador for the organization.• Using Excel, Word, Google Docs, InDesign, and Photoshop to create documents and graphic materials for AHA.