Aaron Rowley Email & Phone Number

Salt Lake City, Ut, Us

Detroit, Michigan, Us

• Assist in developing, implementing, and managing the StockX Safety & Trust strategy and program.• Partner with Product & Engineering Teams to develop new tooling and features needed for fraud defenses.• Assist in managing dependencies, risks, and strategy to exceed departmental goals and objectives.

San Jose, Ca, Us

Spearheaded the creation of new tools and metric monitoring dashboards, and enabled improvements in key end-to-end processes for Account Takeover detection and payment transaction monitoring.• Improved risk control and mitigation by establishing short-term goals and long-term strategic plans.• Worked towards achieving key performance indicators such as 80% MFA coverage of baseline accounts, 90% MFA coverage of Stripe accounts, MFA login conversion of 97%, and MFA challenge rate below 4%.• Collaborated on a cross-functional team to enhance account security measures, focusing on the implementation of Multi-Factor Authentication (MFA) at all logins on the platform.• Lead the implementation of 3DS for transactions in the Adyen Portal to shift liability from Invoice2Go to the issuer, primarily for ATO, Cash Out, and Counterparty Fraud.• Motivated and influenced stakeholders to approach assessments analytically and provide unique insights to acquire a new understanding of risk management programs.

San Jose, Ca, Us

Produced new tools and metric monitoring dashboards, and enabled improvements in key end-to-end processes for Account Takeover detection.• Led a project team of 10 to strengthen perimeter security through verification strategies achieving 50% year-over-year (YOY) reduction.• Championed and streamlined Six Sigma process improvement methodologies, consequently achieving operational expense savings of $1.4M YOY.• Reduced sign-in step-up drop-off rates to 7% and improved member-facing communication.• Supported the team in ensuring the security of 80% of compromised accounts within one hour.

San Jose, Ca, Us

Conducted in-depth qualitative analysis and recommended strategies for issue resolution and future occurrence prevention. Collected and analyzed data from resolved incidents to avoid future events.• Implemented metric monitoring initiatives to determine anomalies in business metrics within 24 hours.• Determined and successfully resolved all portfolio incidents and enhanced Global fraud metrics through data collection and analysis from reports and dashboards.• Developed and facilitated new systems and processes to manage and evaluate ongoing monitoring needs for potential risks.• Built a culture of excellence through open communication and innovation with executives and stakeholders to monitor ongoing incidents including the status of key incidents.

San Jose, Ca, Us

Supported the evaluation and investigation of accounts for Account Takeover, High Risk, and all other fraud-related concerns. Partnered with leaders across multiple lines of business to settle all fraud issues.• Successfully built and delivered the Confidence Review process to evaluate batch files of accounts for actions affecting 150,000.• Enhanced risk detection methodology by using quantitative and qualitative data analysis techniques to scope and mitigate fraud rings leading to $1.4M in fraud loss reduction.

San Jose, Ca, Us

• Review accounts for Account Takeover and other high risk behaviors for fraud and place action as necessary

San Jose, Ca, Us

San Jose, Ca, Us