Aaron Rowzee, Pmp, Psm Email & Phone Number

Beaumont, TX, US

Beaumont, Texas, United States

Beaumont, Texas, United States

• As a part of a program management team I assist the development team in adapting and improving internal financial and inventory management software, tracking bugs and feature requests, testing updates, and supporting.
• As part of a premiere project management team, I manage multiple projects within a multi-million dollar client portfolio, ensure milestones of the client, all 3rd party vendors, and internal teams are met on time and.

Beaumont, Texas, United States

• Manage multiple projects across broad spectrum of technical, financial, and business domains using both Waterfall and Agile methods.
• Facilitating the collaboration of relevant departments, managers, and elected officials to ensure accurate client goals, continuous, effective communication, and stakeholder buy-in.
• Leading interdisciplinary teams in a high volume, matrix environment.
• Responsible for continuous support, patching, hardware maintenance, and subject matter expertise… Show more
• Responsible for continuous support, patching, hardware maintenance, and subject matter expertise on all project applications throughout software lifecycle.
• Training and coaching of all end users, department heads, and stakeholders in the use of the project deliverables.

Beaumont, Texas, United States

• Supported roughly 1,200 users and 1,500 pieces of equipment.
• Responsible for answering multi-line phones and responding to end user requests, emails, and questions in a professional and timely manner.
• Monitored production servers and mission critical appliances and reported all alerts.
• Updated & maintained Active Directory user accounts & computers on the domain.
• Was responsible for daily backups, monthly IPLs, and biannual PTF and CUM upgrades of the IBM AS400 servers… Show more
• Was responsible for daily backups, monthly IPLs, and biannual PTF and CUM upgrades of the IBM AS400 servers for City, Domino mail, & Police.

Houston, Texas Area

• Responsible for creating & completing projects that better both the data center and company as a whole.
• Lead and executed special projects for high level customers and/or executives within the company using lean Six Sigma methods.
• Took on a supervisory role during management absence and was an escalation point for customer issues.
• Required to work independently and without supervision while reporting directly to the datacenter manager.
• Proactively created and… Show more
• Proactively created and implemented initiatives to better our infrastructure, customer service, & bottom line. Show less

Houston, Texas Area

• Was the first point of contact for key account customers, responsible for owning and resolving every issue, or quickly escalating to the specific department or VP necessary for a resolution.
• Responsible for the investigation & resolution of outages & file system errors within multiple OS server environments.
• Performed preventative maintenance and emergency repairs for zero down-time customers as well as aiding those customers in the expansion of their infrastructure… Show more
• Performed preventative maintenance and emergency repairs for zero down-time customers as well as aiding those customers in the expansion of their infrastructure.
• Troubleshot complex issues including but not limited to raid arrays, Cyclades kvm & remote console switches, network outages, & priority server restores.
• Managed the trouble ticket queue & delegating work to technicians, as well as, being an escalation point for unresolved customer issues.

Bachelor Of Arts - Ba, Christian Counseling

Bachelor Of Arts - Ba, Theology/Theological Studies

Activities and Societies: Student Body President

Theology/Theological Studies

Activities and Societies: Junior Class President