Manage a team of HRIS analysts by prioritizing work and guiding devDirects work in a manner to anticipate customer needs and manage timely service to all customersDefine-refine-implement Service Level Agreements and communicate accordingly to stakeholdersSet standards, RACI and build-implement communication strategyProvide strategic focus to support teams by setting direction, aligning individual staff goals to HR priorities and objectives, making related process improvements, and holding staff accountable based on defined KPIsManage, coach, and develop staff into a high performing teamFoster an environment of continuous improvementCreate and monitor performance indicators that measure staff’s performanceDevelop-manage People Leadership dashboards and reports to ensure data is presented in a transparent, accessible, and usable wayPartner with People Team Leaders to analyze relevant data and produce insights around recruiting analytics, employee performance trend analysis, hours and staff utilization, and turnover analysisOversee design, configuration, testing, data conversion and maintenance of HR systemsDrives process and quality improvement initiativesEnsure services are continuously monitored for quality, cost effectiveness and efficiency; point of escalation for issuesCollaborates with stakeholders to better utilize current systems and related tech to improve organizational capabilitiesWorks with peers across teams to support and leverage a shared technological visionLead product development teams, ensuring the timely delivery of roadmap features and the achievement of product goals and KPIsProactively address product development challenges and root cause analysisConduct discovery sessions with internal stakeholders to validate opportunities, prioritization and solution to the product roadmapDirect the design and development of features-enhancements; break down the product vision into deliverable components

Developed, generated, published and distributed qualitative and quantitative HR reports, analyze data for trends, and improvement opportunities in business processes, efficiency, and accuracy. *Integrated data from multiple sources to analyze and present trends and emerging issues occurring with human capital to senior business leaders.*Provided expertise in development and execution of HR Workforce Reporting and Metrics. Built, maintained, and tested new reports, metrics, dashboards, and benchmarks adhering to compliance (government reporting, EEO, and Affirmative Action) and business requirements.*Developed, prepared, and presented training materials and aid for use by leadership.*Collaborated with other analysts and teams to maintain accuracy and consistency of products.

Provide quantitative and qualitative analysis and support for lead generation, fundraising, and other activities covering areas such as strategic planning, program development and business information systems.• Leveraged cross divisional relationships and coordinates with Field Development leadership as well as key internal support functions to lead projects.• Conducted and provided analytical guidance to meet business needs.• Provided analysis and recommendations through advanced data visualization techniques for the development of strategic solutions.• Defined and developed tools and reports, including dashboards and statistical tools.