As a Software Solutions Architect at HP, I am an integral member of the Retail and Industry Solutions team. My role focuses on harnessing the power of artificial intelligence to transform the retail experience. I collaborate closely with customers and partners to deploy AI-driven solutions that enhance operational efficiency, elevate customer engagement, and drive innovation within retail environments.Additionally, I assist customers in deploying Android and Linux operating systems. This ensures seamless integration and functionality within their existing technology frameworks. My expertise in these operating systems allows clients to maximize the potential of their hardware and software investments.

Android OS development and support for HP Engage products - Manage HP team for OS updates and quarterly security releases - Work with Google as a partner for GMS Certifications - Manage third party OS development - Manage third party test labs - Customer Support for Android - Develop Android apps as required for Android OS utilities and demo applications.HP Linux OS support for HP Engage products - Manage Linux testing - SUSE certifications - Customer SupportPreviously:(2021-2022) - Lead the Incubation, Solutions and Software team for HP Retail and Industry Solutions group. - Exploration and development of new solutions - Create new customer experiences - Develop or partner for software - Security and Manageability - Enable Customers and Field to deploy new Services & Solutions

Retail Software Solutions Architect for Android, Linux and Windows UWPInvestigate new opportunities and technologies for mobility in Retail and Hospitality: - Work with customers to incorporate new technology and solution from HP - Provide Software Architecture support to new product development by working with HP Development teams. - Develop New Ideas, several US patent applications submitted - Android Code for HP Android Products - Create proof of concept software solutions and with new technology to demonstrate idea -- Android Applications (Android Java and Kotlin) -- Windows 10 Universal (UWP) applications in C# for Mobile and Desktop -- Windows Desktop application using OPOS / POS.net and C# or C++ -- Java and JavaPOS applications for Windows and Linux Support customer issues and find problem resolution for HP Android issues in Retail and Hospitality: - SME for Retail Android Solutions - Work with customers and HP support team to identify issues and recreate - Work with vendors to develop solutions. - Maintain and update Retail Solutions Android SDK site on developers.hp.com - Answer questions on HP Retail Solutions Android Support ForumManage technical delivery of Linux drivers and support for HP Retail platforms and peripherals - Support Linux Pre-sales with technical information - Work with vendors to develop Linux drivers and support - Support Retail Customer escalations on Linux issues

Responsible for engineering and technical aspects of HP Retail Store Solutions. Manage technical delivery of hardware, software and peripherals: - Investigate new opportunities and technologies - Turn marketing requirements into detailed Engineering/Technical Specifications - Manage technical aspects of solution with HP development and/or ODM. - Validate solution performance - Support customer issues and problem resolutionsManage technical delivery of Linux drivers and support for HP Retail platforms and peripherals

Manage Software and Hardware delivery of new product releases. Work with business and program managers to ensure engineering delivery teams meet product cost, quality and delivery goals. Lead software release content balancing, prioritize software feature content and work with teams to manage problems. Manage product integration and develop integrated test plans. Ensure success of early customer engagements and provide rapid solutions to issues identified. Support products in the field. Managing problem fixes and software maintenance releases. Work with manufacturing and service to resolve field quality issues. Manage parts obsolesce activities and ensure parts continuity for manufacturing and service spares.Work with partners (3rd party) and Xerox delivery teams to ensure product specifications are met. Work with Partner’s engineering and manufacturing to support Xerox service in resolving field quality issues.

Feature Team Manager:Lead team of systems engineers and test technicians. Team is responsible for software features and behaviors, translating customer requirements into specifications and product requirements. Work with team to set objectives, performance evaluations, manage tasks, oversee test lab operations. Responsible for requirements plan, system level problem management, software feature validation, and anything that falls through between the delivery teams.Report to program management the status of system software and critical problems. Espresso Book Machine Systems Engineer / Assistant Program Manager (2010):Manage partner software requirements, development and hand-offs, problem management and software delivery. Provide Xerox product software configuration management and integration.Manage Systems Test and create validation plans. Setup Test lab, hire operators and oversee System Test operation. Work with Xerox operating companies to develop product launch plans and ensure launch deliverables were met.Lead Systems Engineer:Develop software requirements, update system interface documents, system level problem management, software feature validation, and anything that falls through between the delivery teams.Interface to partner in Japan for software development and hand-offs, problem management and software delivery. Provide Xerox product software configuration management and integration.Outbound License Manager:Manage Software licensing for all outbound licensing requirements. Author software license requirements and oversee implementation. Validate software license implementation; ensuring product meets corporate guidelines; support field issues.

Service and Diagnostics:Responsible for diagnostic software features and field service tools for Xerox digital presses. Author requirements for systems features, validated systems software performance, investigation of service related problems.SME for service and diagnostics. Service Tools Software Development:Develop and maintain stand-alone applications for customers to validate color performance with a spectrophotometer. Applications developed in Java to run on UNIX and Windows platforms. GUI translation into 6 languages and application packaged and provided with iGen3 machines. Develop diagnostic analysis software tools for Xerox service personnel. Responsible for tool development, build, distribution on CD, and field support. Create tools written in Java, C and Visual Basic. These tools are used for machine log analysis and system problem identification. The tools parse logs of either text or XML, provide algorithms to evaluate data, and then display results and data to user in graphs and tables.

Test diagnostic and service related software on Xerox production printers. Design, develop, and executed test plans. Document and submit software issues. Work with software developers to identify source of software issue. Manage test technicians and test lab operations. Schedule lab machine time for machines; manage test execution; and report test results to program management teams.

Maintain a manufacturing line that builds high speed production scanners. Investigate and resolve build problems. Created and maintained build processes. Investigate design and parts issues and work with Product Engineering and parts vendors to resolve. Develop and implemented cost savings improvements to manufacturing process.Provide technical support to final line testing and troubleshooting of build problems. Create, maintain and improve test equipment to ensure efficient and reliable testing. Develop software and scripts to automate testing.

Small Engineering Services firm that provides consulting services for Industrial Paint Booths. Supported product development, customer site analysis, sales calls, marketing materials, and software development for paint booth monitoring systems.Created automated measuring system for paint transfer efficiency testing. Developed software application to walk test technicians through the process and connect weight scales to automatically collect data.Worked as and Engineering Co-op while attending GMI / Kettering University.