Aaron Schoonover Email & Phone Number

Long Beach, California, United States

Los Angeles County, California, United States

I manage the collection activities for two subzone areas of the City of Los Angeles Recycla program, by leading a team of 45 direct reports to execute and deliver on key performance indicators including safety, customer experience, and efficiency.▪ Collaborate with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement. ▪ Support and cultivate a culture of employee engagement through weekly ride a long, one on ones, and addressing safety concerns to foster a stronger working relationship with frontline employees.▪ Key duties include performance management, successful resolution of customer related issues and collaboration between our sales and maintenance team to ensure business and operational goals

Greater Los Angeles Area

As as Service Manager I oversee 12 routes and 1 supervisor at the Los Angeles location. My service team produces $150,000 in average weekly sales. Responsible for a portfolio of 180 top customers in my territory, including proactive visits, service response, contract renewals, customer endearment, internal growth and retention. Key duties include hiring, performance management, successful resolution of customer related issues, and training a team on effective sales techniques.

Greater Los Angeles Area

As the Ultraclean Service Manager I oversaw 10 routes for the Cintas Ultraclean division. My duties included hiring, training and developing Ultraclean technicians, creating route sequencing, working with our sales department to evaluate and set up new accounts to increase growth, and maintain excellent customer relationships to retain current businessAs the Fleet Manager I managed 70 fleet vehicles for the Los Angeles location. Duties included managing a working relationship with a variety of vendors to maintain a compliant fleet (Inspections, maintenance, tires, appearance) managing a monthly budget, and creating a culture of route safety.

Greater Los Angeles Area

As a Service Supervisor I work directly with a team of Route Service Sales Representatives, both on route and in-house. Supervise Route Service Sales Representatives who provide customer service, sales, and the pick-up and delivery of uniforms, floor mats, dust mops and restroom sanitation supplies to businesses.Supervisor responsibilities include hiring, training, developing, and evaluating Route Service Sales Representatives to assure Cintas customers receive the highest level of customer service and product quality in the most efficient manner. I oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, and maintaining an efficient route structure.

Greater Los Angeles Area

During my time as a Human Resource Representative I oversaw all generalist areas of human resources. Primary areas of responsibility included managing turnover, recruiting, payroll and benefits administration, driving positive employee relations and monitoring and ensuring compliance with the Company's legal obligations as to the FMLA, ADA, EEO/Affirmative Action, Workers' Compensation, Unemployment, and other employment laws. Safety is also a key focus for the HR Representative who is responsible to ensure partners are trained on company safety policies and procedures, and to emphasize a culture of safety at the location overall.

As a Intern (Scholar) I spent the duration of their internship in one of the following key areas: Human Resources. The goal was to expose me to a different area of the business.During my time as a Scholar I implemented and managed the Western Group Payroll Retention Audit Project, assisted in maintaining DOT compliance at the Pico Rivera location, and performing multiple Human Resource tasks (interviews, orientation, partner engagement)

Worked as an Team Member at a State Farm office. Responsibilities included maintaining the policy lapse can, worked with the online data base files, answered phones, assisted with payments and billing questions, tracked monthly sales and various marketing projects.

I was a teacher assistant for a first grade classroom. My duties included helping with grading homework, recording grades, helping the kids with various homework and activities.