• Led cross-functional development and UXD teams for Eight Bit’s custom web, progressive web, and native mobile projects across the full project lifecycle, from the initial estimation of scope to the creation and roll-out of final delivery plans.• Served as the trusted day-to-day liaison for clients: translating business needs into product goals, communicating technical concepts with non-technical stakeholders and bringing transparency and empathy to the relationship at all times.• Managed scope, team resourcing, scheduling, deployment and annual roadmap across an average of 5-6 simultaneous projects with budgets of up to $2M for teams of 5-10 developers.• Drove the implementation of fraud prevention services and custom-built security functionality for a client’s shipping label ecommerce platform, resulting in an over 90% drop in ongoing fraudulent transactions and alerts.• Spearheaded the continuous improvement of company-wide processes. Previous projects have included the creation of velocity reporting documentation, updated project onboarding procedures, and standardized JIRA workflows.

• Managed cross-functional team of ten for Shedd’s ongoing digital projects, handling backlog scheduling, scope planning, daily standups and ecommerce testing, as well as communication to executive shareholders and staff.• Launched Shedd’s 2019 website redesign, managing a budget of $1M+ as well as daily planning, internal communications with steering committee, technology training and external vendor management.• Designed new SOPs for media and ecommerce management in Shedd's Episerver CMS, reducing time to complete new content development by several days as well as improving error tracking and quality assurance for new products.• Implemented improved JIRA process flow and kanban board for marketing project requests and led change management training for departmental shareholders, increasing project organization and visibility across the aquarium.

• Developed and implemented multiple ongoing email newsletter campaigns sent to a list of over 200,000 users which increased quarterly subscriber retention by over 77%.• Managed all content creation within Shedd's CMS, including weekly maintenance and upkeep for over 1,000 pages.• Produced monthly web and email analysis reports highlighting successful content, tracking ongoing digital performance and recommending how to increase user engagement.• Created improved process for internal employee event registration, allowing 500+ staff members to submit payments online instead of in-person, significantly reducing the hours required to process orders.

• Led all planning, logistics and promotion for weekly digital marketing educational workshops and panels that drove an average of six hundred new leads per month.• Established strategic partnerships with local professional business associations and startups to broaden the scope of company outreach efforts, and develop cross-promotional event opportunities.• Tripled the program’s mailing list in four months through new event and email marketing campaigns.

• Coordinated logistics between a team of regional specialists and their market manager through sales assistance, marketing training and detailed analysis reports.• Presented product observations and market research through daily sales summaries and competitive intelligence.• Educated customers and spread brand advocacy through hands-on product demonstrations of Google products.

• Edited daily rough cuts of footage and collaborated with senior editors to prepare footage for further use.• Served as a member of the film crew, keeping a daily log of all footage and managing equipment inventory.• Communicated with local businesses to pitch and sell advertising spots for studio produced shows.

• Promoted WUTV through student outreach programs across campus using social media and collaborative events for students.• Coordinated with other WUTV members to provide entertaining and stimulating student created television content ranging from talk shows to comedic sitcoms.• Aided novice filmmakers in the production and editing process by hosting tutorials and informative meetings.

• Developed multiple written analysis reports that evaluated each films’ suitability for acceptance to the festival by basis of content and quality.• Corresponded with over 50 Filmmakers from around the world though phone and e-mail in order to solicit films and process festival applications.• Upheld and updated the Festival’s database of over 200 entries and contact information.

• Worked directly under the R&D Creative Manager as an office assistant.• Researched and created multiple production information/character packets for upcoming feature films.• Assisted with various office duties including printing, delivering mail and covering the front desk.

• Packaged and catalogued thousands of archive materials in File Maker Pro in order to ship them to storage warehouses.• Helped write and edit an intern-created children’s activity book for the Burbank Boys and Girls Club as part of a summer long volunteer project.• Performed quality control checks on over fifty DVD animation transfers.