• Experience working in a small and large companies serving a worldwide customer base to deliver technical support, sales support and customer training on database, point of sale and financial software.• Friendly with a good sense of humor and a willingness to help others working in a team environment • Goal-oriented with strong ability to organize and efficiently accomplish given tasks Skills and Accomplishments • Highly Proficient with all Microsoft Office Software • Proficient with QuickBooks Accounting Software• Expertise with financial and technical point of sale software• Supported small and large clients helping them understand and utilize business management software for sales, marketing, data and financial reporting. • Accomplished tasks in a fast paced environment with limited time constraints.• Provided client support via one-on-one tutorials, written training manuals and classroom based training • Structured and maintained a Cloud-based client server.