Aaron Snook

Aaron Snook Email and Phone Number

ServiceNow Product Director @ Anywhere Real Estate Inc.
Aaron Snook's Location
United States, United States
About Aaron Snook

Aaron Snook is a ServiceNow Product Director at Anywhere Real Estate Inc.. He possess expertise in networking, windows 7, windows, technical support, windows xp pro and 37 more skills.

Aaron Snook's Current Company Details
Anywhere Real Estate Inc.

Anywhere Real Estate Inc.

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ServiceNow Product Director
Aaron Snook Work Experience Details
  • Anywhere Real Estate Inc.
    Director Of Technical Product Manager (Servicenow)
    Anywhere Real Estate Inc. Mar 2022 - Present
    Madison, New Jersey, Us
    Manage and direct a team of Product Managers in a variety of areas of the ServiceNow platform including ITSM applications, CMDB, Knowledge, and Virtual Agent/ChatOwn the architecting and delivery of end-to-end automated solutions which includes technical implementation of ITSM and ITIL processes, workflow customization, ticketing, and process automation to improve customer satisfactionDesign and architect custom solutions for a variety of unique use cases.
  • Williams-Sonoma, Inc.
    Senior Product Manager
    Williams-Sonoma, Inc. May 2017 - Apr 2022
    San Francisco, Ca, Us
    Managed the Service Now application for the technology department through complex projects, streamlining many teams' processes through automation in ServiceNow. This included process improvements and enhancements to incident management, problem management, change management, and service catalogs.Designed and architected an advanced solution to eliminate “eyes on glass” monitoring within the IT Operations department. This included the integration with multiple 3rd party tools (both monitoring and telephony) to fully automate the process from ingesting monitoring alerts to automated paging of on-call engineers.
  • Williams-Sonoma, Inc.
    Senior System Engineer
    Williams-Sonoma, Inc. Mar 2012 - May 2017
    San Francisco, Ca, Us
    Responds to hardware and software problems related to Point of Sale and End-User Support, including field LAN/WAN offices and distribution centers nationally.Provide second level technical support to all retail storefronts, including Point of Sale hardware and softwareImplement troubleshooting for various hardware and software issues in multiple operating systems including Windows XP, Windows 7 and Windows Server 2003Configure and maintain networking equipment, including wireless access points and Cisco SwitchesCoordinate IT installations with third party vendors throughout the United States and Canada
  • Teksystems
    It Consultant
    Teksystems Apr 2010 - Mar 2012
    Hanover, Md, Us
    Provided both over the phone and desktop support for corporate employees. Support included troubleshooting both hardware and software issues, including Cisco VPN services and Microsoft Office and Windows products.
  • Avalar Real Estate
    Realtor
    Avalar Real Estate Jan 2008 - Mar 2010
    Sold residential real estate in Northern California
  • Nrg Real Estate And Finance
    Realtor And It Administrator
    Nrg Real Estate And Finance Sep 2006 - Jan 2008
    Worked as a Realtor and Loan Officer selling residential real estate and originating mortgage loans in Northern California.Set up and maintained the company's network and computers. Helped train employees on industry specific software as well as Microsoft Office.

Aaron Snook Skills

Networking Windows 7 Windows Technical Support Windows Xp Pro Computer Repair Customer Satisfaction Hardware Software Documentation Vendor Management Systems Engineering Microsoft Office Pos Active Directory Customer Service Itil Certified Vpn Software Installation Troubleshooting Microsoft Technologies Outlook Computer Hardware Windows Xp Laptops Operating Systems Time Management Skilled Multi Tasker Team Building Servicenow Help Desk Support Software Development Life Cycle Information Technology Agile Methodologies Itil Business Process Improvement Project Management Android Google Docs Windows Server Leadership Training Team Leadership

Aaron Snook Education Details

  • Western Governors University
    Western Governors University
    Business Management

Frequently Asked Questions about Aaron Snook

What company does Aaron Snook work for?

Aaron Snook works for Anywhere Real Estate Inc.

What is Aaron Snook's role at the current company?

Aaron Snook's current role is ServiceNow Product Director.

What is Aaron Snook's email address?

Aaron Snook's email address is aa****@****ogy.com

What is Aaron Snook's direct phone number?

Aaron Snook's direct phone number is +191643*****

What schools did Aaron Snook attend?

Aaron Snook attended Western Governors University.

What skills is Aaron Snook known for?

Aaron Snook has skills like Networking, Windows 7, Windows, Technical Support, Windows Xp Pro, Computer Repair, Customer Satisfaction, Hardware, Software Documentation, Vendor Management, Systems Engineering, Microsoft Office.

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