Aaron Sova work email
- Valid
- Valid
Aaron Sova personal email
My name is Aaron Sova and I am an experienced worker in the field of Customer Service with a demonstrated history of working in this field. I am continuing to grow and have gathered a strong professional skill set in Microsoft Excel, Advertising, Team Building/Managing, Promotion, Planning and Public Speaking. I received my Bachelor's Degree focused in Business Marketing from University of Wisconsin-River Falls.
Connecturedrx
View- Website:
- connecture.com
- Employees:
- 180
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Customer Success CoordinatorConnecturedrxMilwaukee, Wi, Us
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Account SpecialistImplecho May 2024 - PresentPewaukee, Wisconsin, Us• Delivered exceptional customer solutions, focusing on clear communication, logistics, and event coordination to enhance customer experience and achieve team sales goals.• Supported channel development managers by assisting with lead-generation efforts, rebooking sales, and executing integration initiatives across product offerings.• Assist in planning and implementing new sales processes to enhance customer engagement and understanding (Documentation, Vidyard, Hubspot)• Managed CRM data accuracy, reported on sales metrics, and provided insights for KPI tracking related to revenue, ROI, and profitability. -
Head Coach And SupervisorOak Creek Swim Club Jun 2014 - Present• Manage day-to-day operation of the facility, ensuring that programs run smoothly and efficiently• Develop and implement staff schedules, work assignments, and employee evaluations.• Plan and coordinate daily workouts for the advanced swim club team to improve their performance and achieve their goals.• Instructed daily swim lessons to individuals of all ages and skill levels to improve their swim ability and technique.• Organize and execute team and individual events for swim meets in the conference to create a positive and enjoyable experience for all participants.
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Customer Success CoordinatorConnecturedrx Feb 2022 - May 2024Milwaukee, Wi, Us• Successfully implemented and coordinated the onboarding of 30 new clients into the newly created Medicare Edge platform.• Efficiently organized and tracked clients’ usage and enrollment data over each quarter, resulting in clear and concise reporting on client utilization of the Medicare Edge platform (2021-2023).• Respond promptly to inbound emails, tickets, and calls from clients to address issues, updates, or questions.• Pioneered and executed the first-ever email campaign in Medicare Edge, providing clients with important updates and changes for the upcoming AEP period.
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Customer Success CoordinatorAssociation Of Equipment Manufacturers (Aem) Apr 2020 - Feb 2022Milwaukee, Wi, Us• Provided exceptional support to AEM members and exhibitors interested in AEM services and programs, resulting in a high level of customer satisfaction.• Conducted thorough research and lead generation activities to increase membership and sales opportunities.• Responded to all inbound calls and emails from prospects, exhibitors, and members in a timely and professional manner.• Managed and organized data entry and collections into the database for effective tracking and analysis of customer interactions.• Developed and executed outbound call campaigns and general outreach to members and trade show exhibitors to increase engagement and drive sales.• Designed and updated sponsorship decks to showcase available sponsorships for related events and shows, resulting in increased sponsorships and revenue. -
Exhibitor Services CoordinatorAssociation Of Equipment Manufacturers (Aem) Jun 2018 - Apr 2020Milwaukee, Wi, Us• Managed a high volume of calls and tracked metrics for all AEM-related trade shows to ensure customer satisfaction.• Processed orders in the marketing kit and implemented strategies to improve kit utilization.• Planned and executed call campaigns and outreach initiatives to increase exhibitor engagement.• Produced a monthly newsletter with a 91% satisfaction rate from trade show exhibitors.• Maintained and organized all data entry for current and past AEM trade shows from 1957-2020.
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Customer Engagement AssistantAssociation Of Equipment Manufacturers (Aem) May 2017 - Jun 2018Milwaukee, Wi, Us• Handle inbound and outbound calls to ensure exhibitors understood the services they are offered for various tradeshows they are attending.• Gave exhibitors insight into key questions that they might have.• Process orders for items in marketing kit as they have come through approval process.• Plan and coordinate meetings to record Webinars for exhibitor resources.• Organize a call/reach out plan for when Customer Service team would do outbound calling.
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Attendee & Exhibitor Experience Specialist InternAssociation Of Equipment Manufacturers (Aem) Jul 2016 - May 2017Milwaukee, Wi, Us• Outreach calling to ensure exhibitors understood the services they are offered for various tradeshows they are attending• Gave exhibitors insight into key questions that they might have• Process orders for items in marketing kit as they have come through approval process• Acquired information for company records through data-mining
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Direct Support ProfessionalRem Wisconsin Iii Inc Jan 2014 - Aug 2016• Cared for mentally disabled individuals with day to day operations to ensure their daily activities were done correctly and that they were not harmed and got the required assistance they needed.• Aided in taking of medications on time
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Marketing InternVerlo Mattress Jun 2015 - Aug 2015Milwaukee, Wi, Us• Gather information of previous customers to ensure up-to-date personal information was correct for future advertisements and promotions.• Provided input on how to use newly found data and how it would help the company in the future -
Donation AttendantGoodwill Industries Of Southeastern Wisconsin, Inc. Apr 2012 - Aug 2014Milwaukee, Wisconsin, Us• Handled donated merchandise to ensure it went to correct assortment bins and enable for resale• Organized back room and sales floor to ensure high productivity and easier convenience for customers• Trained new employees to ensure efficient operations
Aaron Sova Skills
Aaron Sova Education Details
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University Of Wisconsin-River FallsBusiness Marketing
Frequently Asked Questions about Aaron Sova
What company does Aaron Sova work for?
Aaron Sova works for Connecturedrx
What is Aaron Sova's role at the current company?
Aaron Sova's current role is Customer Success Coordinator.
What is Aaron Sova's email address?
Aaron Sova's email address is as****@****aem.org
What schools did Aaron Sova attend?
Aaron Sova attended University Of Wisconsin-River Falls.
What are some of Aaron Sova's interests?
Aaron Sova has interest in Development, Investing, Marketing, New Technologies, Advertising, Fitness, Music, Poverty Alleviation, Drawing, Travel.
What skills is Aaron Sova known for?
Aaron Sova has skills like Microsoft Word, Customer Service, Microsoft Excel, Marketing, Microsoft Office, Team Building, Leadership, Social Media, Photoshop, Powerpoint, Microsoft Powerpoint, Team Leadership.
Who are Aaron Sova's colleagues?
Aaron Sova's colleagues are Steven James, Michelle Huntington, Aaron Davis (He/him), Ashley Fort, Jackson Boyles, Tara Walker, John Bradford.
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