Aaron Speechly Email & Phone Number

Sydney, New South Wales, Australia

Managing the soft services (Non-Critical infrastructure) of two Data Centres campusesResponsibilities • Be customer-facing to ensure that customer security requirements are understood and delivered with a high degree of customer service.• Management of physical security incidents at the property.• Facilitate emergency response procedures, resource coordination, root cause analysis and post-event remediation.• Handle all soft services at the facility, such as cleaning, waste, landscaping, pest control, hydraulics, handyman repairs, and any other front-of-house facilities; lifts, gates, roller shutters etc• Establish and maintain agreements for services listed above, including setting critical metrics • Conduct regular property inspections to ensure overall cleanliness, upkeep and curb appeal• Ensure change management processes are rigorously adhered to as required and work with internal teams to ensure compliance• Assists in the delivery of various accreditation initiatives, including, but not limited to, ISMS, SOC2, PCI-DSS• Maintain compliance with local regulatory requirements including environmental, building, hydraulic, environmental health & safety• Assist in the PO process to ensure adherence to financial control procedures• Support the operation director for site budgets

Blacktown, New South Wales, Australia

As a leader of the customer distribution unit, I am responsible for ensuring the requirements are meat for of multiple stakeholders both internal and external while overseeing and managing the day-to-day operations. My role requires adept decision-making, effective communication and strategic problem solving to achieve seamless operations, customer satisfaction.Achievements:Created and rolled out a solution to both the Sydney and Melbourne IKEA CDC units which allows customer orders with the incorrect postal address to be flagged before the order is packed. Customer service agent can then action a fix of these details ensuring order don't end up delayed and stock being return to the warehouse Identified a more effective and efficient solution to a currently process of KPI reporting based on allocation of hours. Created an automated excel document saying Team Leaders on average 45min per shift.Responsibilities:Identifying, recruiting, retaining, and developing warehouse co-workers.Prioritising and managing the expectation of multiple internal and external stackholdersConflict resolution and co-worker management Develop and maintain Standard operating procedures.Planning and executing the daily resource setup and adjusting resources as required.Leading and influencing the warehouse co-workers to reach individual and team KPI’s.Implementation of daily inventory process including inventory investigations and adjustmentsTracking resource and efficiency data and working in conjunction with the support office to improve efficiency. Planning and execution of Goods flow in and out from DC/CDC/CPUDaily implementation of the Range and mapping strategy

Blacktown, New South Wales, Australia

A 3 month development opportunity leading the whole CDC operation within the IKEA Marsden park distribution center. This experience allowed to me utilise my strategic thinking and problem solving skills to lead a team of 6 salary Team leaders and 300 co-workers to achieve the required output of a 10 million a week operation

Thornleigh, New South Wales, Australia

Achievements:Hitting Wages targets consistently while delivering increased sales with COVID-19 restrictions VOC metrics showing 5 point movement hitting stretch target of 90 Increased profitability of store through data lead decision makingProven development of upskilling and development of co-workersResponsibilities:Team coaching and developmentRostering for team of 50 team members and 3 salaried managerMaintain store inventory levels to accommodate a 400k weekly turnoverPromotional planningDaily routines to ensure KPI are hit for stock lossDaily routine to ensure store compliance with safety and auditsSales/wages planningCash Handling and Change orderingCustomer service

Sydney, Australia

BWS is currently transitional to at new "Village" Approach where they encourage BWS store managers to work with 5-10 stores around them. Due to my experience and rapport with the surrounding store I was fortunate enough to be offer the leadership role within the villageAchievements:Reduce Cluster wage spend by $750 per weekIdentify Two future leaders and promote them into their own storeCreated a Connected community culture within the store ClusterIncrease Voice of customer results by 5 pointsHelp to set up and open of 2 Additional StoresCreate a google spreadsheet so all manager could find information in a central location.Responsibilities:Provide Leadership for 8 Store ManagersManage Store forecasting for Sales/WagesOrganise and facilitate Cluster meetingsPerformance ManagerFirst point of contact for issue escalations Review procurement spend and begin the process of reducing spend by category.Customer Complaints Ensuring Store are OH&S compliant

Sydney, Australia

Achievments-Established, design and open a new store. -Created a local customer base.-Created a sales growth of 27% average on last year -Top Voice of Customer results within Area group.-Identified and trained a new Store Manager -Facilitator for Inventory in area group-Facilitator for wages in area groupResponsibilities:-Inventory Ordering-Weekly Stock takes-Work health and safety-Rosters/Wage control-Promotional Planning-Staff training -Customer service-Payroll and cash handling -Ticketing of stock/promotions-Create promotional displays

Sydney, Australia

Duties included:→ Ensuring the Inventory of the Long-Life Department was accurate by performing daily routines efficiently and effectively→ Managing and training a small team of staff to perform their daily routines→ Answering customer queries→ Liaising with Reps and making orders when requested

Master Of Business Administration - Mba Global, Business Administration And Management, General

Graduate Diploma Of Business Administration Global, Business Administration And Management, General, Credit

Graduate Certificate Of Business Administration Global, Business Administration And Management, General, Distinction

Business/Commerce, General