Provides complex and confidential administrative support to a department head, may include scheduling of calendars, tracking and following up on projects, reviewing mail, and organizing, coordinating and preparing for public and staff meetings, drafting correspondence and resolving complex complaints and issues. May supervise assigned department staff. Work is performed with broad latitude for the exercising of initiative and independent judgment.• Coordinate monthly credit card… Show more Provides complex and confidential administrative support to a department head, may include scheduling of calendars, tracking and following up on projects, reviewing mail, and organizing, coordinating and preparing for public and staff meetings, drafting correspondence and resolving complex complaints and issues. May supervise assigned department staff. Work is performed with broad latitude for the exercising of initiative and independent judgment.• Coordinate monthly credit card reconciliations for staff employees. Verify receipts versus charges. Work with staff to resolve discrepancies. Meet monthly reconciliation deadline for submission.• Assist the division Records Specialist as needed. Research and retrieve files and documents upon request, including Open Records Requests.• Conducts research activities and projects as assigned.• Staff liaison for various boards, commissions or corporations, essential functions include, preparing meeting materials; coordinating, preparing and posting all agendas according to the Open Meetings Act; preparing minutes for approval; serves as Secretary of Record maintaining official, accurate records and minutes of meetings and actions; coordinates board actions for City Council meetings; prepares packet for actions moving to City Council; coordinates communicating between Staff and Board members; composes, drafts and edits correspondence.• Answers multi-line telephone, provides information, takes messages or directs incoming calls to proper person, other departments, or voice mail system.• Communicates with Facilities Management any issues with cleaning or equipment malfunctions• Creates and processes purchase orders for department head• Maintains, updates, reviews and researches: files, records and databases.• Assists in policy and procedure, budget, and contract development as requested.• Prepares travel and training authorizations and requisitions; creates expense reports for travel. Show less

Front Facing & Call center Customer Service in a fast growing city in central Texas• Perform exquisite customer service to 100% meet a customer needs • Dispatch field guys to perform various tasks related to city needs and safety• Assisting customer needs related to account set up, and ongoing concerns or questions• Daily reports to contracted vendors regarding new and final accounts• Positive Attitude Manager- post positive quotes in office for employees to read and gain… Show more Front Facing & Call center Customer Service in a fast growing city in central Texas• Perform exquisite customer service to 100% meet a customer needs • Dispatch field guys to perform various tasks related to city needs and safety• Assisting customer needs related to account set up, and ongoing concerns or questions• Daily reports to contracted vendors regarding new and final accounts• Positive Attitude Manager- post positive quotes in office for employees to read and gain inspiration to do better both professionally and personally. • Systems used: INFOR, INCODE, uCentra, DataProse, Proven UMAX• Project Genesis- 5 member team for Organizational Change Management (OCM) using the ADKAR model. Project is to implement a new CIS system that will impact all areas of the city. The 2 year project includes meetings, networking with other departments, presentations, marketing, events, training's, surveys of departments, etc. • Proven CIS & ERP Solutions, streamlining utility processes - Itineris - UMAX Super userI also Assisted for about 6 months in the Meter to Cash Department, looking at data and approving meter reads received from both automated systems as well as tech provided reads to ensure accuracy for bills to be released to customers.I was selected for the City's 2nd ever Engaged Leadership Series Course (21 people were selected from over 43 city departments) **description of course in attachments**I was Selected for the City's Wellness Committee. Vision Statement To promote the wellness of all employees through education and initiatives that inspire and empower individuals to take responsibility for their physical, mental and financial health. Selected to Market and gain buy in from staff on a 18 month Skills Training Program- Create Power Points- Create Posters and Marketing flyers of upcoming training topics Show less

Vacation Rental property located on Lake LBJ in Granite Shoals, TX- Listed on VRBO and Air BNB• Rental Property Listed on Air BNB & VRBO• Responsible for scheduling Maid and Maintenance services • Manage questions asked by our guests before and during their stay• Provide a family friendly feel to guests by creating relationships• Handy work to always improve our space and business

Director of Social Media / Notary / Assistant Web DesignManaging start up company’s social media pages to give clients information on a growing company • Promotion of company and provided services through social media pages• Help provide client and employee recruiting through social media services and personnel dealings• Provide clients with a professional mobile notary service experience

Founded in 2001, It Works! is a skin care and nutrition company, named for the excited reaction people have when trying our products — it works! My products are sold globally. As an Independent Distributor I work as a part One Team with One Mission — to change lives! Together, the It Works! family is looking great, getting out of debt, having fun, and giving back to the community.

Regional Sales ManagerTraveling Manager in an ever-changing Health Information Technology field. • Make, meet, and exceed cold call numbers.• Schedule and run online presentations of the company’s software for prospects in the healthcare industry. • Traveling solo to different regions of the country to represent the organization and obtain prospects at conferences and vendor fairs.

• Campaign lead, developing presentations to target consumers directly• Use of marketing strategies• Training others in the management program• Building my own business foundation• Interviewing, hiring, and recruiting• Consistently 200-300% over Sales Goals• Set National Daily Sales Record, 410% above sales goal

Doubletree & Marriott hotelsValet SupervisorManagement of staff, in a high volume hotel to provide guests with services fast and efficient. • Speedy valet, shuttle, and bell services for hotels guest’s• Obtaining proper flight arrival times for shuttling purposes of pilots and crew contracted to stay at hotel• Proper Vehicle checks to ensure safety of shuttles. Proper documentation of numbers for accounting services

Management in a high end retail store• Responsible for hiring, scheduling, training, and inventory control• Manage staff of 27• In charge of merchandise displays, and store maintenance• Consistent in hitting and exceeding corporate sales goals