Absence, Leave, and Time Tracking Consultant

•Responsible for the ongoing support and general optimization of Workday, focusing in Benefits and Compensation•Ensure data integrity, testing of system changes, report writing, and analyze processes for continuous improvement•Responsible for configuring, testing, and launching our yearly benefits open enrollment event•Configured, tested, and implemented Workday Help; Workdays built-in case management system

• Worked closely with benefits analyst to analyze, troubleshoot, and improve existing Workday processes• Acted as a liaison between HR benefits and HRIS for first-level problem solving and enhancements• Leveraged Workday community to stay in the know of upcoming changes and best practices• Managed low tier configuration items including business process updates, benefit plans, and minor system changes• Responsible for configuring, testing, and launching our yearly benefits open enrollment event

• Business application support analyst for over forty applications• Performed technical upgrades, patched servers, and administered application and web servers• Supported and participated in the research, planning, installation, configuration, testing, troubleshooting, maintenance and upgrades of applicable systems• Analyzed and evaluated present or proposed business procedures or problems to define data needs

• Worked closely with clinical analyst to gain experience in the position• Provided technical support to customers throughout the hospital• Deployed various hardware to hospital floors and off-site locations in preparation for EPIC Go-live

• Managed a University residence hall floor of over 50 undergraduate students• Counseled students on various personal and academic issues• Conducted frequent room drop-ins to discuss student concerns and ensure that students are kept up to date on all pertinent information

• Supported providers and nurses during the go live of the EPIC EMR system• Developed extensive knowledge of EPIC EMR systems• Assisted in the go-live support of the Aspect phone software

• Developed leadership skills as a team leader in the company• Assisted in the training of new employees• Developed successful routines for accomplishing tasks quickly and efficiently including cash register procedures, and cleaning timelines• Established relationships with frequent customers and co-workers

• Provided front-line information technology support• Deployed many systems to various end-users and assembly lines• Set up all of the computer systems on a new assembly line