Aaron Sweatt Email & Phone Number

Involved in design and development of BI reporting tools to present advanced data shaping and analytics, such as forecasting and assessments. Provided hands-on support in updating and transferring all payroll and POS files in an accurate and timely manner while coordinating with teams to locate missing files. Enriched customer satisfaction by creating and testing Client Tracker Application for the firm, leading to centralizing customer support requests.Key Contributions:-… Show more Involved in design and development of BI reporting tools to present advanced data shaping and analytics, such as forecasting and assessments. Provided hands-on support in updating and transferring all payroll and POS files in an accurate and timely manner while coordinating with teams to locate missing files. Enriched customer satisfaction by creating and testing Client Tracker Application for the firm, leading to centralizing customer support requests.Key Contributions:- Executed technologically-advanced development of new systems, enhancements of existing systems, and integration of solutions by designing, coding, testing, and implementing application software or systems.- Increased competitive advantage by developing and testing interactive BI reports (KPIs, operating / business metrics, and ad-hoc queries), dashboards, and scorecards.- Continually strived to improve current operations or systems by preparing KPI reports, identifying areas of improvement, and presenting root cause analysis of problems or issues.- Improved quality of strategic decision making by training and educating business partners / employees on operational use of reporting solutions. Show less

Met business and functional requirements through interviews and user story sessions, consultation with SMEs, and existing systems documentation. Collaborated with management to identify issues, such as usability, error, and bug finding while designing solutions to resolve problems from an end-user perspective. Kept stakeholders informed and satisfied by establishing intuitive dashboards; displaying KPIs for internal end users. Key Contributions:- Led design discussions and… Show more Met business and functional requirements through interviews and user story sessions, consultation with SMEs, and existing systems documentation. Collaborated with management to identify issues, such as usability, error, and bug finding while designing solutions to resolve problems from an end-user perspective. Kept stakeholders informed and satisfied by establishing intuitive dashboards; displaying KPIs for internal end users. Key Contributions:- Led design discussions and identified most-efficient design with team while ensuring system adaptability and user-interactivity by providing mock-ups of user interface.- Increased efficiency and productivity by collaborating with development team to support current systems focused on system enhancement and troubleshooting.- Met business and technology needs by assessing and reporting business requirements, processes, and workflows, including suggesting multiple improvements.- Partnered with the QA team to establish, revise, and execute test plans, cases, and schedules, including providing detailed specifications for proposed solutions. Show less

Tuscaloosa, Alabama (The University Of Alabama)

Identified and analyzed technical difficulties regarding university software, including executing superior methods for accomplishing tasks, implementing new technologies, and maintaining networking environment. Served as a central point of contact for students, faculty, and staff in providing guidance and facilitation regarding software applications.Key Contributions:- Managed front desk issues forwarded from students, faculty, and staff, including receiving and responding to… Show more Identified and analyzed technical difficulties regarding university software, including executing superior methods for accomplishing tasks, implementing new technologies, and maintaining networking environment. Served as a central point of contact for students, faculty, and staff in providing guidance and facilitation regarding software applications.Key Contributions:- Managed front desk issues forwarded from students, faculty, and staff, including receiving and responding to incoming calls, service desk tickets, and emails regarding software problems.- Played a vital role in timely escalation of front-desk issues or user requests by organizing, logging, and prioritizing customer in-house issue slips through university software. Show less