Aaron Tan Email & Phone Number

Malaysia

Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Malaysia

Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

- Engagement Lead for the Transaction Monitoring & KYC project- Managing a team of 19 analysts that comprise of both Compliance Specialists and Senior Compliance Specialists- Liaising with internal and external stakeholders to ensure the needs of the project are identified and met in the established timeline- Ensuring the reviews conducted by the team is in accordance to the policies and procedures of the client as well as meeting the requirements of local and international regulations- Conducting quality checks on the reviews completed by direct reports to ensure the quality of work meets the client expectation as well as addressing any knowledge gaps- Completing daily, weekly and monthly reports for clients to provide the status updates, progression of the project and overall performance of both the individual analysts and the entire Capco team- Conducting performance management sessions with the team on a scheduled and ad-hoc basis- Conducting interviews to ensure suitable candidates are presented to the client that meets the knowledge and skill sets required within the project

Petaling Jaya, Selangor

- Responsible to lead the team in the successful migration of the entire SME CDD accounts within Standard Chartered Bank Malaysia, within the established timeline.- Implementing the latest CDD processes during the migration and periodic review of SME accounts according to the bank’s policy as well as according to the local laws and regulation- Ensuring all AML related issues/concerns in relation to clients’ account or profile is addressed accordingly as per the bank’s global policy as well as Bank Negara requirements- Liaising with stakeholders within the bank, Country Compliance, Risk Management and Retail Banking, in relation to the implementation of the latest CDD processes as well as any gaps found during the periodic review of accounts- Managing a team of analysts and KYC checkers to ensure the successful CDD migration of SME clients- Conducting monthly performance reviews and providing feedback on an ad-hoc basis to analysts and checkers- Ensuring customers’ risk ratings are according to the documentations and information obtained to assist in future monitoring of the customers’ profile- Approving cases within own delegated authority and escalating cases that require further approval- Ensuring CDD cases are reviewed and completed within the given time frame to ensure compliance of CDD procedures as well as to prevent restrictions on customer accounts- Managing the Customer Due Diligence analysts assigned to the checker in regards to day to day operations as well as the productivity and quality of the analyst- Answer queries from CDD Execution Clerks as well as CDD Analysts

Kuala Lumpur, Malaysia

- Conducting interviews for new hires within the team- Responsible for the training and on boarding process for new hires- Compiling and managing the reporting of the team on a monthly basis to ensure that the team is performing at an effective and efficient level. Responsible for creating the current reporting template that is used by regions to track the performance of the analysts- Conducting monthly & adhoc performance reviews for direct reports- Ensuring analysts are meeting the targets set by management in terms of productivity as well as quality- Conducting sampling for BAU analysts to ensure that there are no knowledge gaps as well as to track the quality of the analyst- Conducting 100% review of all cases for analyst under Performance Improvement Plan and to provide feedback on a timely basis- Providing coaching as well as assisting in any questions directed by the analyst in cases that require further clarification- Identifying analysts that are exceeding expectations and providing them with additional responsibilities to develop within the team- Attending regional conference calls to discuss updates, process improvements or feedbacks with the head office in US and regional offices in Poland & Mexico- Assisting in the day to day operations of the team such as leave approval, monitoring of attendance, etc.- Escalating cases that are cross-country or cross-sector which are to be monitored by Global Investigations Unit as these accounts are high risk accounts- Locating and verifying personal identifier information to link accounts in multiple countries/sectors- Conducting negative news searches on cross-country or cross-sector customers that relate to Anti Money Laundering; customers with negative news will be monitored by Global Investigations Unit

Subang Jaya, Selangor

As a Customer Relationship Executive, our main job description is to assist our Private and Priority Banking customers. It involves building long term relationships and cross-sell various wealth management products that are suitable to their risk/return appetite. The main goal is to increase the customer's cross holding ratio of products and to increase total deposits within the bank

Bachelor Of Business & Commerce, Economics & Finance

Ausmat, Matriculation