Patient Access Representative
Current- Handle all business functions in Department of Corrections Telemedicine to include reception, scheduling and registering patients for appointments and/or procedures.- Liaison between VCU Health providers and on-site providers at DOC correctional institutions, ensuring all telemed sessions are run smoothly.- Utilize health information's management systems (EPIC) in order to secure appropriate patient information, ensure registration data is correct and accurate, and validate insurance eligibility.- Responsible for exporting and compiling patient data, formatting weekly reports in Excel, and communicating this information to the DOC on-site staff and other support staff.- Managed various patient work queues related to DOC patients, and educated other staff on how to properly maintain information and formatting for DOC patients in other departments.