• Charged with ongoing hiring, scheduling, motivation, supervision, and evaluation of up to 60 associates at a 52 lane 24/7 operation.• Established Inventory control, purchasing and vendor relations. Controlled billing and accounts receivable, licensing, permitting and insurance, banking, payroll and accounts payable, budgeting, and short/long range business planning, community relations, etc.• Program director for organized League / Open Play Development programs both through inside and outside sales and incentives resulting in an increase of 550 league bowlers in two years.• Project manager for new catering program increasing revenue by 60k in one year.• Key player in computer upgrade implementation, programming, and troubleshooting.• Ongoing work with customer incentive programs designed to drive traffic and create excitement for patrons and staff.

• Work with QuickBooks accounting program and register software to automate reporting and simplify bookkeeping procedures. • Work biweekly with ADP Payroll system ensuring on-time processing, translation, and automation.• Ongoing facilitator of computer network troubleshooting, administration, and software upgrades.• Attend weekly meetings with ownership and other management to discuss program implementation, design ideas, project updates, and customer relations.• Perform weekly analysis of P&L performance to ensure transparency in all activities impacting the bottom line.• Ongoing work with customer incentive programs designed to drive traffic and create excitement for patrons and staff.