Director Of Business Operations
Current- Creates a culture which fosters a positive experience for caregivers, field staff and team members- Responsible for customer service and satisfaction as it relates to both the customer and referring entities- Communicates and models the company’s purpose, mission, and guiding principlesMaintains key, high level civic relationships in the community to allow visibility into the future ofthe business- Responsible for developing business plans that lead to the achievement of business goals and financial targets- Oversees, guides, directs, and manages the execution of market performance by defining both short term and long term vision- Maintains business development and leadership pipelines- Partners with National Sales to pursue large accounts- Manages consistency in the business development process- Promotes company policy, procedure, and strong business ethics including compliance with federal, state, and local laws- Oversees creation and execution of recruiting strategy for all business lines- Responsible for the hiring and the development of team members including strategies for performance management, encouraging ownership of job responsibilities, driving accountability, defining career paths, cultivating growth and interest in Maxim Healthcare and increasing employee retention- Responsible for the development, maintenance and execution of Plan of Corrections, Root Cause Analysis and Quality Improvement initiatives in accordance with Maxim Healthcare policy- Responsible for overseeing completion of all required activity tracking, reports, and corrective action plans- Serves as a member of the Governing Body and Professional Advisory Board
