I'm responsible for facilitating the daily operations in the Central US and Canada. One my main focuses is ensuring that all contracts within my territory are completed promptly and to the clients' expectations. Additionally, I am accountable for accurately processing customer billing and field auditors' pay and expense reports. I provide direct support and coaching for over 60 part-time and full-time field service reps while also working to optimize workflow processes for two direct reports… Show more I'm responsible for facilitating the daily operations in the Central US and Canada. One my main focuses is ensuring that all contracts within my territory are completed promptly and to the clients' expectations. Additionally, I am accountable for accurately processing customer billing and field auditors' pay and expense reports. I provide direct support and coaching for over 60 part-time and full-time field service reps while also working to optimize workflow processes for two direct reports and offering guidance to them whenever needed. Show less

I was a primary point of contact for my client and worked directly with multiple people within their organization making sure any issues or questions were handled quickly. I was responsible for ensuring all audits within my territory (which consisted of the entirety of U.S.) were completed to the client's specifications while also making sure scheduling and budgetary requirements were met. I regularly worked with my client to provide ideas and strategies to for future projects to help ensure… Show more I was a primary point of contact for my client and worked directly with multiple people within their organization making sure any issues or questions were handled quickly. I was responsible for ensuring all audits within my territory (which consisted of the entirety of U.S.) were completed to the client's specifications while also making sure scheduling and budgetary requirements were met. I regularly worked with my client to provide ideas and strategies to for future projects to help ensure they were completed successfully. I also helped train new hires and assisted other staff within my department whenever needed. Show less

I was responsible for handling all audits within my territory making sure they were done accurately and on time. I worked diligently to ensure the client’s needs and expectations were met while providing any necessary assistance to the independent contractors during their audits. I also helped train new team members when they were brought on.

I provided technical support for both inspectors in the field and clients in the office. I was required to think on my feet and was consistently presented with a wide array of issues. Working with a diverse group of inspectors and clients helped me to consistently deliver creative solutions tailored to each person’s level of skill and understanding.

I worked directly with school administrators and athletic directors across the country managing over 600 accounts. I was responsible for ensuring my contacts send in all necessary documents while also making sure they have a positive experience during their time with All-American. Renewing contracts was also an important part of my job - making it possible for me to gain invaluable sales experience.

Relearned the definition of manual labor by assisting with the construction of residential and commercial buildings, including both remodel work and new construction. I also worked in the office - updating the computer and editing photos for the company website.

Created and implemented comprehensive Social Media Strategies and simultaneously managed Social Media accounts for up to 20 clients while building and maintaining working relationships with those clients. I also helped design microsites and did other graphic design work as needed.

Independently ran a grain elevator with little to no supervision for four summers, regularly working 80+ hours a week. I also helped train new hires and was allowed to return to work during every major school break.

Worked hard to provide a positive customer experience and moved to various locations on campus depending on where I was needed.