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Aaron A. Email & Phone Number

ServiceNow Demand Manager ๐Ÿ”น Senior Client Engagement Manager ๐Ÿ”น Project Manager ๐Ÿ”น ServiceNow Implementation Manager at CACI International Inc
Location: Greater Houston, United States 3 work roles 1 school
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ServiceNow Demand Manager ๐Ÿ”น Senior Client Engagement Manager ๐Ÿ”น Project Manager ๐Ÿ”น ServiceNow Implementation Manager
Location
Greater Houston, United States

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Aaron A. is listed as ServiceNow Demand Manager ๐Ÿ”น Senior Client Engagement Manager ๐Ÿ”น Project Manager ๐Ÿ”น ServiceNow Implementation Manager at CACI International Inc, based in Greater Houston, United States. AeroLeads shows a matched LinkedIn profile for Aaron A..

Aaron A. previously worked as ServiceNow Demand Manager at Caci International Inc and ServiceNow Engagement Manager at Glidefast Consulting. Aaron A. holds Associate Of Science (As), Computer Science from Hallmark University.

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CACI International Inc

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About Aaron A.

๐Ÿ”น About MeI am a seasoned ServiceNow Engagement Manager with over seven years of experience leading project implementations for Elite ServiceNow partners. My career journey has been defined by a deep commitment to excellence, innovative problem-solving, and forging strong client relationships.๐ŸŒŸ Professional HighlightsStrategic Leadership: I thrive in challenging environments, having successfully onboarded onto critical projects characterized by high risk and limited resources. My ability to implement best practice solutions and facilitate strategic planning has consistently led to successful project execution.Client & Team Success: At the core of my approach is a focus on capturing and communicating critical project features, developing clear product roadmaps, and fostering open communication. This has not only increased user engagement and satisfaction but also cemented stakeholder trust in ServiceNow capabilities.Measurable Outcomes: I take pride in delivering results that matter. This includes developing feature-rich custom HR applications and centralizing risk and compliance processes, leading to enhanced efficiency, process automation, and robust technical foundations.Collaborative Management: My management style is anchored in active listening, leadership, and collaborative skills. This approach has been recognized through promotions, high-performance ratings, and multiple awards, highlighting my dedication to project management and client services.๐Ÿš€ Career Milestonesโœ“ Rapidly promoted from Business Process Consultant to Engagement Manager at Glidefast, reflecting my proficiency in managing complex projects and client engagements.โœ“ Notable achievements include turning around extended projects into success stories, transforming high-profile government projects, and authoring critical user stories to maintain long-term client relationships.โœ“ At ASM Research LLC, I excelled as a ServiceNow Project Manager, where I managed intricate project cycles and coordinated multi-disciplinary teams, earning the Accenture Federal Services Eagle Award for my accomplishments.โญ My Areas of ExpertiseProject & Program Management โ— Stakeholder & Client Engagement โ— Professional Services Delivery โ— Stakeholder Communications & Presentations โ— Resource & Budget Management โ— Cross-functional Collaboration โ— Project Tracking & Reporting โ— Problem-solving โ— Leadership โ— Risk Management & Mitigation โ— PMP, Agile & Scrum Methodologiesโœ‰ NetworkingI encourage you to connect with me on LinkedIn or at acarce@outlook.com.

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Aaron A.'s current company

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CACI International Inc
Caci International Inc
ServiceNow Demand Manager ๐Ÿ”น Senior Client Engagement Manager ๐Ÿ”น Project Manager ๐Ÿ”น ServiceNow Implementation Manager
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3 roles

Aaron A. work experience

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Servicenow Demand Manager

Current

Reston, Virginia, Us

I partnered with program leadership to develop and implement demand and agile strategies, establish demand governance, and launch a DevOps team using Continuous Deployment, KANBAN and Work Management frameworks. Collaborated with stakeholders to create "Gold Standard" user stories, mockups, and process diagrams, providing the team with a consistent foundation while ensuring high-quality deliverables and demonstrating value.The key to my success stems from fostering strong relationships, effective communication, and focusing on personnel needs. By leveraging active listening, collaboration, and problem-solving, I built trust, empowered teams to adapt to new processes, and ensured cross-functional alignment and channels for continuous improvement feedback.Selected highlights in this role include:โ˜… Developed demand management processes, trained stakeholders, and established communication.โ˜… Led DevOps team setup, transition, and created templates for consistent, high-quality work.โ˜… Authored 50+ guides, cross-trained team, and wrote 124 stories, improving story quality and delivery.Strategic Transformations:โ˜… Achieved 61.88% demand completion, releasing 42 features in 3 months, improving stakeholder experience.โ˜… Implemented Lean strategies, reduced repetitive work, and created centralized reporting dashboards.

Mar 2024 - Present

Servicenow Engagement Manager

Waltham, Massachusetts, Us

I joined the company as a business process consultant and was quickly promoted to engagement manager in my first year. My primary focus was to navigate complex project management and client engagement landscapes and wide ranging stakeholder expectations. The key to my success in this role stems from my ability to provide project structure and apply a strategic approach to handling multifaceted challenges, solidifying client trust, and cultivating additional business opportunities.Selected highlights in this role include:โ˜… Oversaw scope, schedule, and budget management for 3-5 concurrent projects.โ˜… Contributed to over 30 organizational objectives in 2023.โ˜… Transformed a stalling project into a success story with high client satisfaction.โ˜… Authored 50 user stories that led to the restoration of a long-term client relationship.

Jun 2021 - Mar 2024

Servicenow Project Manager

Fairfax, Virginia, Us

In serving as project manager and scrum master for multi-year government projects, my responsibilities extended to managing complex project cycles with intricate schedules of overlapping phases that required precise stakeholder and project coordination.Project highlights include:โ˜… DOT Project: Supervised five direct reports and coordinated four teams of indirect reports on a five-year contract. Assisted product owner in conducting performance/project analyses through sprint cycles, resolved conflicts, and eliminated obstacles hindering project progress. โ˜… DOD Project: Coordinated scrum sprints, retrospective meetings, and daily stand-ups throughout the multiple phases of a five-year contract. Worked directly with scrum team of eight and stakeholders as the primary point of contact for stakeholder communications, leading process discovery and requirement workshops, and coaching team members on Agile frameworks.I was also awarded two promotions during my tenure and received Accenture's Federal Services Eagle Award for recognition of accomplishments and my company support.

Sep 2015 - Jun 2021
1 education record

Aaron A. education

  • Hallmark University
    Hallmark University
    Computer Science
FAQ

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Quick answers generated from the profile data available on this page.

What company does Aaron A. work for?

Aaron A. works for CACI International Inc.

What is Aaron A.'s role at CACI International Inc?

Aaron A. is listed as ServiceNow Demand Manager ๐Ÿ”น Senior Client Engagement Manager ๐Ÿ”น Project Manager ๐Ÿ”น ServiceNow Implementation Manager at CACI International Inc.

Where is Aaron A. based?

Aaron A. is based in Greater Houston, United States while working with CACI International Inc.

What companies has Aaron A. worked for?

Aaron A. has worked for Caci International Inc, Glidefast Consulting, and Asm Research.

How can I contact Aaron A.?

You can use AeroLeads to view verified contact signals for Aaron A. at CACI International Inc, including work email, phone, and LinkedIn data when available.

What schools did Aaron A. attend?

Aaron A. holds Associate Of Science (As), Computer Science from Hallmark University.

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