Senior Software Engineering Manager
CurrentOwnership. Led 3 crews: Web UX (design system UX widgets and Storybook, AI/LLM chat UX, navigation, notifications, email, Segment/Amplitude behavior tracking), Web Platform (web architecture, performance, developer productivity, monorepo, build, test, release); and Devices (iOS, Android, Windows, Mac, offline). Supporting 150 contributors to the web platform. 6-month planning cycles.People. Led org of 8 → 22. Hired a senior engineering manager, a junior engineering manager, and 14 engineers. Developed leads for 3 sub-teams. Transferred Devices from Seattle to Hyderabad, India. Promoted 2 engineers. Worked through 5 performance management situations.DeliveryWeb UX: refreshed web UX (+12 NPS), created Action Pane (major navigation improvement), standardized content viewer navigation, web platform accessibility audit, fixed 237 accessibility bugs, updated toast look & feel, built manual and automated end-to-end test suite for crew’s functionality, set up observability and oncall runbook. Web Platform: introduced Typescript, set up new monorepo (including hot module reload, deployment previews, integrated CSS and Storybook), extracted platform code into monorepo, security upgrades for libraries. Devices: shipped macOS app, biometric authentication, end-to-end test suite (60 tests), Segment/Amplitude behavior tracking, New Relic observability and logging, OpenAI answers on company content on mobile, adopt Chrome’s PDF library, new video player, on-app file upload and video capture, bulk offline content management.