•Prospect new business to increase revenue in the Ottawa area through cold calling and networking events.•Provide excellent customer service to maintain existing clientele through consistent, clear communication as well as ensuring clients feel valued and validated.•Maintain client retention by navigating and troubleshooting with internal systems and responding to needs quickly and compassionately.•Identify sales opportunities with customers through active listening and informative presentations while gaining a deeper understanding of their wants/needs.

Play a vital role in the execution of a significant project (Mercury), helping to align Territory Executives and Area Commercial Supervisors' standards and day-to-day operations.Facilitate critical project communications, including information sessions, meetings, and presentations for stakeholders at all levels – serving as an advisor on the implementation of learning solutions aligned with specific business needs.Maximize market relevance and application through effective review, localization, and deployment of global capability-building training content. Engage with peers to support the launch of global learning initiatives nationwide, participating in ideas sharing with other markets regarding best practices. Analyze and evaluate learning initiatives for effectiveness, proactively identifying areas of opportunity and implementing improvements to meet high standards for global capacity-building.

Drove significant sales growth and expanded market share within an assigned territory, actively pursuing and capturing new accounts while growing the existing customer base.Maximized revenue opportunities by effectively consulting with and educating customers on the features and benefits of a multi-category product portfolio. Led by example in attaining and exceeding personal sales objectives and other key performance indicators (KPIs), empowering sales associates to achieve ambitious sales and margin goals.Conducted thorough needs assessment with customers, developing and actioning sales plans and skillfully identifying product solutions. Championed positive customer experiences in all interactions, helping to drive client retention through hands-on relationship management.Enlisted to support hiring efforts for the Ottawa Region, interviewing, training, and onboarding new sales reps to develop a high-performing team - providing continuous mentorship to help achieve ambitious sales targets.Created and delivered territory management proposals and presentations to critical stakeholders, effectively managing annual budgets and setting targets for retailers.Worked with corporate partners to increase revenue and awareness of PMI brands, generating cross-functional collaboration opportunities to enhance customer experience with the brands.Strategically utilized marketing resources to impact territory growth, promptly and attentively responding to all questions regarding products, terms, and brand performance. Maintained awareness of market activities to ensure competitive advancement and implementation of new sales strategies in relation to identified trends/customer purchase patterns.

Initiated and sustained purposeful relations with industry leaders, successfully navigating complex negotiations - applying extensive product knowledge to close sales. Valued for providing quality customer care, monitoring contract compliance, preparing sales orders, and expanding the customer base while growing existing accounts.

Grew sales by 4% annually by actioning strategic and operational sales plans, using a consultative sales style to determine client needs and align with appropriate/value-add solutions. Served as a representative of the organization at various networking events and trade fairs, identifying potential new clients and following up on all generated leads.

Designed, implemented, and facilitated a strategic marketing plan leading up to the event - planning advertising and promotional material and coordinating activities with other departments such as sales, graphic arts, and street team. Hosted weekly sales and promotional meetings with staff and account executives to brainstorm, approve, and track all sales.

Developed new accounts through effective networking initiatives leading to sales quota achievement; exceeded sales quota weekly by an average of 300%. Awarded BOATsmart! Top Salesman in Canada for 2011.