Account Manager
Current• Relationship management with existing and new clients • Key contributor in organization’s revenue• Serving as a primary point of contact for external clients and various departments /divisions to resolve outstanding issues, comply with customer request and respond to client enquiries.• Worked with senior management to develop and execute sales strategies designed to increase revenue• Responsible for client satisfaction, maintaining client communication, overall management of the relationship and client retention activitiesAssistant Manager – Business Development Arsiga Konics, Faridabad 2019-2021• Secured major contracts: Create fresh funnel (Pipeline)• Identify and create new business opportunities / grow and maintain existing customer accounts with a clear focus on high-value sales• Managing end-to-end sales business process• Prepare pro-active pitches and Market Research- Prospect analysis, Market sizing• Cold Calling → Client Site Meeting → Follow Up → Close• New client acquisition through calling and meeting• Developing effective client relationships• Deliver the consistent value messaging that ensures the client views us as a strategic partner, and positions us for a larger relationship moving forward• Analyze prospect needs and business pain areas.• Responsible for the development and implementation of a solution sales plan while maintaining and developing an existing customer base to achieve sales goals. Skilled in sales experience in B2B complex enterprise sales in international sales of custom e Learning• Account Management: Initiating Kick-off Meetings, Handing over the project to the operations team and Invoicing• Work closely with the operations team and clients to deliver best solutions to client's need in training/e- learning
