Director Of Demand Generation
Nashville, Tennessee, Us
Campaign Monitor is the leading provider of professional-grade email marketing and automation software for growing businesses.More than 2 million people at 150,000 companies worldwide, including BuzzFeed, Coca-Cola, Disney, Rip Curl and the San Diego Chargers, use Campaign Monitor to run email marketing campaigns that deliver results for their business. As Director of Demand Generation, I have been heavily involved in a wide range of initiatives to increase customer acquisition, including:- Conducting in-depth customer interviews to deepen our understanding of customer segments and define our buyer personas. Driving that knowledge back across the business to focus efforts across sales, marketing, product, support & customer success.- Implementing initiatives to increase lead generation, including gating content, running webinars, offering free tools, etc.- Designing and implementing lead nurturing systems to segment inbound leads and automatically send them targeted, relevant content to drive them down the buying process.- Implementing sophisticated lead scoring systems that use machine-learning techniques to identify the best leads and pass them over to sales.- Working with the sales team to design and implement systems and processes to convert these leads into customers.- Monitoring analytics to track progress, identify opportunities for growth, and report on key metrics to management team.As a result of these initiatives, we’ve been able to massively scale customer acquisition and revenue. We’ve increase lead generation 30x, generated 10's of millions in pipeline, and added millions in recurring revenue.