Development of a strategic plan and rethinking/redesign of the company, including the development of commercial, administrative, operational and corporate goals in the medium term.Focus on developing the customer segments that the company has acquired, to develop new commercial and administrative policies that allow improving the profitability of the company and its performance.

Ensure the proper functioning of the company and optimization of resources, being the communication channel between the company's stakeholders.Development of commercial strategies to achieve environmental and social impact metrics while the business model scales towards an exponential production and commercialization of manufactured products reusing glass bottles.

Brindando apoyo para ejecutar la estrategia comercial de la empresa. Monitoreo, evaluación y revisión de resultados, apoyo en revisión de dashboards comerciales y KPIs.

I started by creating a new Sales structure in the CRM, to create a real sales funnel and to be able to size the company's negotiations.Generated training for the commercial team in negotiation and closing toolsAnalyze profit margins by service, product category, and by customerProjects developed:+ Implementation, monitoring and evaluation of sales goals+ Implementation of monitoring and evaluation of high-level business reporting.+ Implementation, monitoring and evaluation of the process of customer satisfaction surveys and NPS+ Creation of commercial accountability systems in the area+ Support in determining real gross profit of the company+ Administration of the authorized budget, and support in drawing up a new commercial budget for the next year.+ Creation of new services to obtain increases in income and utility.+ Support in the implementation of Profit analysis Dashboards by region, client, service, product category and segment.+ Improved portfolio profitability by 10%

Support the Commercial Director and sales executives in new projects focused on increasing current profit of portafolio through new marketing and sales strategies.Developed projects:- Current Service segmentation and analysis of customer portafolio- Customer segmentation and analysis through implementing RFM segmentation- Helped in the creation of reporting and commercial dashboards for sales analytics- Diagrammed new services that increased revenue of new customers- Improved profitability of portafolio

We are proud to have broken the rules of the game and created the best e-commerce company in Guatemala. It has never been so easy to sell and ship your products from point A anywhere in the country, and take it to point B anywhere in the world.

YLAI develops leaders, connects fellow entrepreneurs throughout the region, and catalyzes the impact needed in the Latin American Region. Chosen between 5,000 applications.I was chosen as the First Place Winner of the Pitch Competition as an impact-based business model between 250 participants.

Professional Chemical Engineering Internship done at the Manufacturing Department of Guatemala's largest brewery. Developed a project regarding optimization of waste, mainly in the discharge of residues of spent grain and autolyzed yeast generated in the brewing process, generating economic savings and reducing the consumption of additional resources.

Cultural exchange program for development of young promising leaders of Guatemala, Tanzania and Norway. This program was managed by Vennskapp Nord - Sør and sponsored by the Norwegian Agency for Exchange Cooperation aiming at creating leaders that would boost development in Guatemala through a five month cultural exchange. I lived in Kautokeino, Finnmark with Indigenous people, working within the community and teaching others about Guatemala and Latin America.