Accountable for a team of 11 HR managers, supporting more than 1,300 small businesses across 48 states encompassing nearly 22,000 employees. Core services included HR consultation to management on strategic staffing plans, compensation, training & development, leave management, benefits, and employee relations Accomplishments:• Led a team that had a <3% customer attrition rate correlating to high-value HR services provided• Met strategic business goals demonstrated by my team’s routine earning of incentive compensation and company-wide recognition• Successful growth and mentoring of team members demonstrated by six team members being promoted to new organizational opportunities

Accountable for a multi-state HR team across 16 programs (departments) with responsibilities of monitoring recruiting procedures, sourcing-to-hiring process, and aligning a high-performing team to strategic business goal achievementAccomplishments:• Led a job analysis project yielding updated job descriptions for all California and Texas programs• Designed and implemented standard recruitment and interview training programs across the organization• Implemented the HRIS and Payroll systems (Datis)• Collaborated with marketing, delivering a social media campaign for hard-to-hire positions• Aligned policies and procedures for the Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation• Co-led the implementation of an organization-wide compensation pay program

Accountable for an HR team across nine programs (departments) with responsibilities of strategic staffing plans, compensation, benefits, training & development, leave management, and employee relationsAccomplishments:• Aligned policies and procedures supporting the Council of Accreditation (COA) for Qualified Residential Treatment Programs (QRTPs) under the Family First Prevention Services Act (FFPSA)• Digitalized employee files for nearly 300 current team members• Updated job descriptions for all programs by leading an organization-wide focused project• Designed and implemented standard recruitment and interview training programs across the organization• Led the organizational compliance for Affirmative Action Plan (AAP) and The Office of Federal Contract Compliance Programs (OFCCP)• Collaborated with marketing, delivering an updated employment branding campaign

Accountable for national management recruitment for corporate offices, distribution centers, and retail stores with responsibilities of sourcing-to-hiring process, monitoring recruiting procedures, and aligning a high-performing team to strategic business goal achievementAccomplishments:• Decreased time-to-fill for open positions by over 30% through cultivating partnerships with crucial hiring groups and senior leadership that resulted in successful candidate sourcing strategies and interview strategies• Designed and implemented standard recruitment and interview training programs across the organization• Negotiated and secured vendor contracts for onboarding and pre-employment screening for a consistent methodology and process• Designed and implemented a new employee satisfaction survey to increase employee engagement and retention• Co-led the implementation of ADP’s Applicant Tracking System (ATS)