I am a seasoned professional with 23+ years of sales management and business development experience in diverse sectors. Recognized for demonstrating a natural aptitude for account administration, as well as for partner relations and pipeline management, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded sales and performance goals, and I am adept at achieving maximum revenue impacts with minimal resource expenditure. Professional focal points include client acquisition and retention, strategic planning, requirement gathering, and network development. Currently, I am the Customer Success Manager and Major Customer Advocate with Windstream Enterprise/Kinetic. Under my leadership, I devise, implement, and continuously improve strategies for acquiring, growing, and retaining top accounts while leading initiatives to increase renewals. I also apply strong sales methodologies, such as consultative sales and active listening, to build trust-based relationships. In addition, I liaise with senior leadership, stakeholders, and cross-functional teams to ensure the company’s customer support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, sales and account management expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.