Aaron Schulefand Email & Phone Number

Kyle, Tx, Us

• Direct management of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward and provide disciplinary action when necessary. • Maintain total site marketing penetration standards set by management. Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management. • Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). • Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) • Build a “Hospitality with HEART" Culture: Continuously exhibit the company’s Hospitality with HEART philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience.

• Direct supervision of marketing team. • Maintain total site marketing penetration standards set by management. Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management. ownership, consequently driving continuous new sales growth and profitability.• Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). • Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.)

St George, Utah, United States

• Provide excellent customer service within this concierge role by influencing guests to participate in a sales presentation aimed at increasing revenue and improving customer acquisition.• Regularly consult with guests and utilize insights gleaned from the discussions to increase owner satisfaction, and proactively learn about each resort location in order to better sell the client on vacation ownership, consequently driving continuous new sales growth and profitability.• Schedule vacation owners for product update sessions with in-house Sales teams, therefore contributing to the increase in thread sales and putting more than 8 million people on vacation, annually.• Maintain a deep knowledge of the regional Utah landscape to offer personalized recommendations on entertainment, dining and activities with the sole purpose of persuasion.

Tucson, Az

• Top performer and always focused on company metrics to grow the business and succeed• Won President's Cabinet my first year in this role (2019)• Worked with multi-million dollar companies to become more efficient, increase revenue, and reduce expenses while providing an exceptional experience • Daily presentations with my clientele to present new solutions and demonstrate that I can help them grow their business• Coached team members to be successful, increase revenue, and problem solve

Tucson, Az

• Won President's Cabinet 4 consecutive years in a row (2015-2018)• #1 Solutions Specialist (percent to quota) in 2016 and 2017• Provided world-class guest experience resulting in over 80% NPS score• Inspired and excited customers about how our solutions can impact their lives• Analyzed customer needs and ensure customers leave with the best solution

Tucson, Az

• Developed, trained, and motivated a staff of 28+ front-line employees• Drove performance in one of the top producing high-volume stores in the market • Partnered effectively with a team of 5 other leaders to work toward common goals• Created, executed, and audited action plans in order to solve for business opportunities• Provided a world-class experience for every customer to promote the Verizon Culture

Tucson, Az

• Ensured that our customers leave our store with the best solutions for their needs• Provided world-class guest experience resulting in 81.3% NPS score• Analyzed customer needs and ensured customers leave with the best solution

Southport, Ct

• Design a customized fitness regimen tailored to suit the client’s needs and goals• Demonstrate proper technique to ensure correct form, safety, and efficiency • Motivate clients by making exercise enjoyable in a fun, safe, professional atmosphere

Ithaca, New York Area

• Created exercise programs for clients to obtain their fitness goals• Motivated and provided enjoyable and effective workouts for the college faculty and staff• Demonstrated proper technique to ensure client safety

Ithaca, New York Area

• Developed the Sport Psychology Consulting business at the Ithaca College Wellness Clinic• Improved confidence, goal-setting techniques, motivation, the use of imagery, and team building for faculty and staff who trained at the Wellness Clinic and for Ithaca College athletes • Developed and presented Sport Psychology lectures to the Ithaca College Track team

Master Of Science In Exercise And Sport Sciences, Concentration In Sport Psychology

Bachelor Of Science In Exercise And Sport Sciences, Minor In Sport Psychology