SaaS, with a speciality in customer engagement. Increased customer engagement by 8% and decreased churn by 11%.Setting goals and strategizing plans for the business and revenue growth.Assessing data and being creative to develop ways to standout from the competition.Key Accomplistments: Created and deployed Account Management Team to super serve key customers.

Specializing in strategic marketing and sales with innovative solutions for businesses across various industries.

As an Online Merchandiser I optimized product presentation and performance on the e-commerce platforms .com .ca and .fr. I curated product catalogs, developed merchandising strategies based on data and collaborated with cross-functional teams to ensure a seamless customer experience.Key Responsibilities:Enhanced product descriptions, images, and placement for visual appeal and functionality.Implemented data-driven merchandising strategies aligned with trends and promotions.Managed the CMS for product updates and promotional content.Key Achievements:My efforts contributed to increased sales, customer engagement, and a streamlined online shopping experience.

Cold call to build book of business that generated in sales exceeding $25,000 monthly. Performed digital sales, including selling Websites, SEO, Google Ads, Facebook Ads, and Programmatic.Established marketing mix for a client that involved digital and niche magazines for advertising.Key Achievements: Maintained a 50+ client business book and helped launch Vitis Wine Magazine.

Grew Facebook following from 0 to 30,000+ and Twitter from 0 to 17,000+ in 3 years with engaging content. Hired, trained and supervised part-time/contract staff.Organized more than 30 artist performances with live audiences and ensured that everything was achieved within the budget.Key Achievements: Budgeted, planned and executed over 300 event activations yearly.

Generated revenue exceeding $500,000 annually through the production of effective proposals. Recruited, managed and conducted professional training for part-time/contract staff.Sought opportunities that deliver new growth opportunities while managing a segmented email list of 30,000+.Planned, budgeted and handled rebranding of the station's online and on-site image to reach the 35 to 55-year-old male audience.Key Achievements: Conceptualized and lead a 40th Anniversary that was celebrated throughout the year.

Handled a $50,000 budget to rebrand all assets, including buildings, vehicles, uniforms, tents, flags, giveaways.Produced 20 unique activations at various locations, with different sponsors and on-air/on-line content within 30 days.Delivered 1 week of food drive raising over 25 tons of food and $100,000 for the food bank.Key Achievements:Accomplished a street-level launching of a new brand and had it familiar in the market within 6 months.