HR transformation leader delivering a world class experience for our team members and managers through process and technology, including implementing ServiceNow HR Service Delivery to 270,000 employees world-wide. Lead product and business enablement teams to drive transformational change including global HR case management and live chat, virtual assistant, Al search, digital experience portal, lifecycle events (onboarding/offboarding/displacements), integration (including Workday) and security products.

Lead the global Workday Support team with team members in the US, Costa Rica, and Lithuania. Functionality supported includes employee data, organization management, payroll, advanced compensation, benefits, and performance. - Implemented advanced compensation and supported through go live of this new functionality. We have been live for 2 full annual cycles of Merit/Bonus/Stock in 57 countries.- Provide input and recommendations to upper management regarding support strategy, team design, and the technology roadmap.- Supported the redesign of the global position based management process. Implemented system enhancements to ensure the data flows properly between Workday and Oracle and adheres to the Finance budget/funding. - Implemented development plans for the HRIS team. Currently working with our Talent Management group to roll out this functionality, in Workday, to all Western Union employees.

Provide HRIS (SuccessFactors / Workday / SAP HR) system architecture, testing, design and implementation support. Pre sales support for a mobile solutions consulting firm.

Embarked upon a series of HRIS and Finance project assignments to support HR roadmap. Assisted corporate clients driving major infrastructure improvements in organizational change, communications, and process re-engineering. Liaised between business and technical teams on critical HRIS projects. • Consulted the new product technology launch team during the transition from SAP to Workday. Guided contractors and business through conversion, design, testing, and support across multiple work streams. Achieved successful global transition and on time delivery. • Designed and implemented product enhancements per business requirements and customer requests. System improvements were tested per plan, rolled out to the user community, and supported post go-live.• Produced business requirements, solution documentation, test development, and integration management for pressing interface project with 3rd party payroll provider. Successfully delivered key initiative for the Finance and Strategy goals.• Led business and development teams through a multi year integrated system upgrade. • Delivered SEPA (Single Euro Payment Area) global implementation finance project under extremely tight timeline regulated by European deadlines.• Owned compensation and performance management systems company-wide for multiple cycles.

Served as Senior Firefighter for multiple clients to determine solutions for the most complex HRIS business requirements cross company. Provided analysis, project plans, and estimates for all solutions and supported final implementation.

Clients: PepsiCo International, NBC Universal, Southwest Airlines, and Ashland Accomplished project manager on multiple HRIS engagements. Staffed and managed teams globally. Team size ranged from 3-16 members (client business team members/consultants/sub contractors). Project budgets ranged from 900K-3.5M.• Led clients through the identification of complex related business requirements. Interpreted and translated customer business needs to meet application and operational requirements. Product enhancements were delivered and supported post go-live.• Strategized with global HRIS executives to design 3 year plan on system rollout and presented roadmap to VP/C Level executives. • Trained and mentored employees that went on to become successful managers.• Created proposals and responded to RFPs. Delivered sales presentations to multiple levels of executives and business counterparts. Created executive product presentations.• Generated requirements using various techniques (interviews, requirements workshops, surveys, site visits, use cases, workflow analysis, etc) to ensure accuracy. • Analyzed and monitored industry trends to develop leading practice strategies and designs of multiple systems and processes. Presented findings and outlined path to stakeholders.• Increased KPI reporting for management by Communicated ways to improve effectiveness and efficiency of program operations on a global scale.• Created statements of work for multiple client engagements. Tailored the identification of scope, team size, time line, and success criteria per project.• Provided change management and internal audit support on multiple projects. Included creating communications to the business and identifying SOD.• Advised and coached top management/executives on human capital management and provided status on human capital initiatives.

Clients: Air Products, Bristol-Myers Squibb, Administrative Offices of the Courts: State of California, Patagon.com, Johns Hopkins, State of North Carolina, and Allstate Insurance Manager and implementation consultant on multiple global project based assignments.• Led teams through design, configuration, and testing of a global Human Capital Management system for an international banking dot.com in six countries. • Managed two human resource teams (US and UK) for fortune 500 industrial chemicals corporation on a business process streamline/global ERP system implementation. Selected by Chief People Officer to lead global road show of new functionality.• Implemented global HRIS system for a pharmaceutical corporation (60+ countries). • Responded to RFPs and created proposals. Delivered sales presentations/product overviews to C Level Executives and senior management.• Delivered employee and manager web portals for the State of California. Expanded functionality to include benefits, performance management, and payroll for 58 counties.• Developed and led multi week training for global HRIS integration managers.

Client: Raytheon AircraftImplementation Consultant responsible for SAP HCM.