Director Of Admissions
Recruit, coach, and support applicants through the application process for Florida Institute of Recording, Sound, and Technology (F.I.R.S.T.) digital film, recording arts and graphic design programsStarted 100+ students in first 10 months and brought in 1000+ applicants for campus and online tours Admissions Team Leader 01/2020 – 09/2020• Met admissions performance metrics of telephone calls, tours and starts • Present tours at campus on a weekly basis and conduct online tours for prospective students• Coach, support & advise applicants in the entire enrollment process with quality and world class service • Assist in monthly training requirements, online testing, and admissions process reviewDirector 01/2019 – 01/2020• Recruited, trained, supervised and evaluated all 5 admissions and 3 support staff• Met or exceeded admissions performance metrics• Conducted tours of facility and recorded 350 starts • Conducted online tours for prospective students• Coached, supported and advised applicants about the enrollment process • Assist in monthly training requirements, online testing, and admissions process reviewSenior Admissions Representative 02/2016 – 01/2019• Met admissions performance metrics of 100 telphone calls on a daily basis and conducts tours and monitored starts • Coached supported, and advised applicants on the process • Maintained top scores on all telephone call review compliance and quality metrics on a monthly basis• Assisted in monthly training requirements from federal government (Title IV) and upper management