A highly accomplished management professional excelling in leading sales and operations in quality production environments. Drive sustainable business growth by expanding product offerings, increasing account spend, and pitching/winning new clients. Provide leadership in procuring equipment and materials, improving efficiencies and quality, and planning projects to ensure achievement of deadlines and client expectations/requirements.Core Competencies ~ Team Leadership - Account Management - Project Management - Client Relations - Customer ServicePartner Relations - Training & Development - Marketing & Sales - Contract Negotiations - Budgeting/P&LCost Controls - Proposals - Event Planning - Quality Control - Safety Protocols - Process ImprovementHIGHLIGHTS OF QUALIFICATIONS:• Managed organizations through periods of growth and transition, ensuring achievement of all client expectations and high-quality deliverables.• Cultivated strong customer relationships, resulting in high levels of repeat and referral business while consistently garnering five-star customer reviews.• Directed client projects from design to delivery, intensely working with customers to understand where, how, and when they would use the product to ensure projects met all their requirements. • Created a safe, productive, and engaging work environment, overseeing hiring, training, scheduling, and mentoring of sales and operations staff, providing support and feedback to drive continuous improvement. • Grew revenue and expanded business opportunities by adding new product offerings, including large-format printing and promotional products; marketed new lines to new and existing clients.