Regional Marketing Director
CurrentLeading strategic marketing initiatives that have helped thousands of entrepreneurs across 36 Northern California counties access vital business resources and no-cost advising programs. Working collaboratively with SBDC directors, private sector agencies, educational institutions, and government organizations to expand the reach and impact of entrepreneurial support services.Key Achievements:Digital Transformation & Systems Innovation‣ Architected and led the implementation of a new attribution data collection system, revolutionizing how business impact metrics are captured across the network‣ Led end-to-end project management for integration between website surveys and CRM, creating seamless automated workflows‣ Spearheaded comprehensive network-wide website UX/UI redesign, implementing WordPress CMS to streamline management of regional, state, and center websites‣ Leveraged advanced marketing technology stack (ChatGPT, Rebrandly, Slack, Trello) to automate workflows and enhance project management efficiencyStrategic Brand Development & Program Innovation‣ Launched multiple flagship initiatives, including Tech Futures Group, The Inclusivity Project, EATS, AskSBDC, and HolaSBDC, each with distinct subbrand identity and outreach strategy‣ Developed comprehensive marketing playbook standardizing engagement strategies across specialized program audiences and business stages‣ Executed messaging and campaign assets for strategic initiatives with national rolloutInclusive Growth & Community Impact‣ Expanded SBDC services to underserved communities through culturally relevant branding and targeted outreach campaigns‣ Created multilingual engagement channels and marketing materials to ensure broader accessibility of business resources