Aaron Crawford Email & Phone Number

London, England, United Kingdom

Consulting clients in facilitating various content scraping methods from a wide-range of data sources to enable publishing advertisements on front-end platforms.

London, United Kingdom

London, United Kingdom

London Bridge

• Responsible for a team of successful Technical Coordinators to achieve a 95% target for Service Levels (SLA) and Quality in relation to customer job advertisements.• Maintain and improve automated job loading methods to 6 bespoke job boards through internal web-based scraping tools and external XML based integrations.• Offer support and training to direct reports in HTML, XML, CSS and JavaScript. • Develop and improve current technologies to facilitate smoother job loading from 3rd parties.• To continuously improve service support for internal and external customers.• Test, maintain and support the on-line testing environment with in-house operations team, detect software bugs and alert affected teams.• Produce monthly stats to measure team and individual performance.

London, United Kingdom

Wandsworth, London

•Managing high volumes of telephone calls mainly from tenants, leaseholders, contractors and management teams of leaseholders and filtering to relevant staff when required or assisting tenants with defects they may be experiencing within their homes.•Processing contractor invoices, logging and acknowledging post, raising repair orders, issuing tenant and visitors parking permits and updating tenancy files.•Updating the Anti-Social Behaviour (ASB) database then administering and delivering ASB behavior notices.•Processing vacant properties and arranging viewings for Building Maintenance Inspectors and provisional tenants as they become available.•Creating new tenancy files with property and tenancy information once tenancy commences then removing expired files from filing systems and database.•Arranging sign-up meetings with new tenants and seeing through to completion. •Creating new tenancy induction packs for all new starters. •Updating internal database with void information.•Raising confirmation orders to contractors for work completed out of hours then liaising with external contractors and internal departments relating to on going job orders.•Creating then submitting warning letters to residents regarding noise nuisance and ASB incidents.

Tooting, London

•Booking patients from the NHS 'Choose and Book' system onto the hospital’s main database•Creating and sending letters to patients confirming their appointment times/dates and responding accurately and efficiently to patient referral letter requests

•Assisting the Marketing Sales Managers with everyday tasks and day-to-day running of their largest customer accounts, creating invoices, receiving/purchasing stock, sending customer orders to sub-contractors for processing. Dealing with customer queries, pricing, and payment terms and conditions.

•Effectively manage and coordinate key accounts through close daily customer communication. •Liaising with other departments at all levels on issues including stock availability, production capacity and shipping possibilities.•Reviewing data from daily manufacturing meetings and reports to confirm earliest possible builds to customers and ensure that all build and dispatch dates are met.•Provide and filter pricing, build-times, specification & quote sheets, invoices, dispatch information, technical drawings, bill of materials, e-mailed contacts and product information to customers, distributors and other companies within the Starpoint group.•Supervise the European, UK, and Rest of the world accounts and assist with supervising our core territory, the U.S and visit European countries to meet customers face to face, which can lead to further sales, and product awareness.

•Answering incoming calls, opening and distributing post, obtaining client timesheets on a monthly basis, IT support and booking referral appointments, additionally the point of contact for clients and job centre advisors.

•Collating patient case notes for clinics, communicating with internal departments to determine location of patient data and use of the Patient Appointment System.

•Processing orders on-line for the Charities and Education Department, communication with clients via e-mail, telephone. The role required the use of various Microsoft applications including Outlook, Excel, Access Accounts and Internet Explorer.

•Preparation of client registrations and certification with the London Chamber of Commerce and relevant industry examination boards. General range of office and administration duties.