Key Responsibilities & Achievements:Salesforce Commerce Cloud: Developed customized pages and generated comprehensive reports through Experience Builder, enhancing site functionality and user experience.Amazon Vendor/Seller Central: Analyzed customer invoices and reports, uncovering key insights that informed data-driven strategies.Figma: Designed and built visually compelling pages, leveraging Figma's design tools to create a cohesive brand experience.Google Analytics: Tracked and analyzed B2B website performance data, optimizing marketing efforts and boosting user engagement.Jira: Monitored and updated tasks and bugs, led a complete Jira migration, and streamlined project workflows.Adobe Premiere Pro: Produced a professional webinar, demonstrating strong storytelling and technical editing skills.Adobe Photoshop: Created high-quality banners and mockups for communications and web use, reinforcing brand identity.Microsoft Office Suite: Crafted insightful reports, presentations, and communication outlines, supporting strategy with compelling storylines and visual aids.

Platform Expansion & Content Strategy: Established and scaled the social media presence for the Crimson Wave Men's and Women's Volleyball teams, initially launching on Instagram and expanding to Facebook and TikTok. Generated content with high engagement, reaching tens of thousands of likes and millions of impressions.Recruitment Impact: Enhanced the program's visibility, contributing to recruitment success by attracting new players who discovered Calumet College of St. Joseph through our social media channels.Adobe Photoshop: Developed visually engaging content that strengthened the teams’ brand and storytelling.Creative Writing & Content Creation: Produced captivating narratives and posts, resonating strongly with the audience and elevating engagement.Social Media Management & Analytics: Monitored growth metrics and engagement, adapting strategies to consistently drive viewership and build a loyal follower base.

Coaching: Leveraged experience as a former Austrian Volleyleague player to conduct impactful practice sessions, in-gym training, and hands-on coaching during competitions, empowering players to excel.Mentoring: Guided athletes in cultivating a winning mindset, prioritizing mental health, and fostering resilience on and off the court.Program Planning: Managed logistics by researching and coordinating overnight accommodations and dining options for team events, ensuring smooth travel experiences.Recruitment Process: Played a pivotal role in recruitment by identifying promising athletes through online platforms and sports agencies, evaluating fit within the program, crafting compelling pitches, and leading professional video calls to address recruits’ questions about the program, college, and community.Organizational Support: Oversaw the organization of the volleyball department’s physical storage, ensuring an efficient and orderly equipment space.

Product Design & Branding: Visualized, designed, and produced custom phone cases featuring unique volleyball-themed artwork, creating a niche product with strong appeal.Website Development: Built and managed a functional e-commerce website, optimizing user experience and facilitating smooth transactions.Digital Advertising: Created engaging advertisements to drive traffic and increase visibility, effectively growing the brand’s online presence.Customer Service: Managed all aspects of customer service, ensuring a positive customer experience and handling inquiries with professionalism.Market Research & Brand Growth: Conducted market research to refine product offerings and brand positioning, building a dedicated following of over 3,000 social media followers at the brand’s peak.

Office Organization: Structured office spaces to prevent equipment damage and reduce the risk of accidents, maintaining a safe and efficient environment.Customer Assistance: Managed customer inquiries, providing helpful information and directing calls to appropriate staff members to ensure prompt assistance.Administrative Support: Assisted with general administrative tasks, contributing to the smooth operation of hospital offices and supporting the team in daily functions.

Inventory Management: Prevented shortages by proactively ordering new office supplies, ensuring a well-stocked and efficient workplace.Office Organization: Organized office spaces to minimize equipment damage and create a safer, more organized environment for employees.Operational Support: Assisted in maintaining an orderly office setting, supporting smooth day-to-day operations.