Director Of Engagement
CurrentInfluences the strategic direction of initiatives as a member of the Senior Leadership Team by contributing expertise andleading cross-collaborative projects aligned with strategic pillars• Strengthens the DEI posture by serving as a thought leader to build a DEI governance framework that ensuresaccountability, transparency, and alignment with organizational goals and values• Implemented and refined DEIB programming, featuring initiatives such as an employee-led DEIB Committee, a monthlyeducational series, leadership training, and center-level celebration support; Assessed program effectiveness to identifyareas of improvement and success to continually evolve programming• Designed and implemented a rewards and recognition program, including budget allocation, badges, monthly prizes, andtraining and communication plans to foster a culture of appreciation and motivation across the organization• Successfully initiated employee engagement, pulse, and lifecycle surveys that provide insights to continuously improve andrefine processes, resulting in a 40% improvement in retention through enhanced onboarding practices• Provided workshops and coaching on team engagement, psychological safety, culture, and collaboration across all fielddistricts (30+ centers)• Innovated a series of digital modules for the Learning Management System complemented by resource decks andknowledge tests to provide employees with accessible resources and assessments to enhance their skills and knowledge• Developed and implemented an organization-wide team huddles initiative to drive cohesion across all 200 business units;Harmonized cross-functional efforts to amplify the achievement of key shared organizational goals• Partnered with cross-functional teams to develop and lead a Wellbeing Initiative that promotes psychological safety and proactively manages burnout, compassion fatigue, and workplace wellbeing