- Manage Operational Procurement; point person for all procurement related processes- Oversee and manage the execution of the Procurement Operations vendor team, implement and monitor performance metrics (SLAs, KPIs, performance metrics)- DRI for Coupa P2P, Zip Procurement Orchestration, Intelagree CLM, and Supplier OnboardingCross-functionally partner; working with global finance teams, Legal, IT, and AP/Accounting to ensure procurement operations excellence- Lead continuous improvement operational efficiency projects including process automation and policy refinements- Supplier Enablement, Third Party Risk, Relationship Management, and Supplier Database- Troubleshoot PO, Supplier, and Invoice process issues - Provide mentorship and direction to DoorDash at all levels on purchasing processes-Build, maintain, and report against a monthly reporting dashboard; including ownership of monthly procurement metrics analytics and reporting to senior Accounting and Finance leadership-Implement robust internal control process that supports the business and is SOX/IA compliant

Single point of ownership of Facebook’s Infrastructure Procurement Operations delivery. Accountable to drive transformation through process improvement, scaling of services, and measurable business impact of Procure to Pay. Managing the day-to-day service delivery for P2P operations (supported by multiple BPO service providers) and own business metrics. With billions of annual spend per year in procurement flowing through the Infrastructure ProcOps, my team delivers support and execution across all aspects of the Procurement cycle. These services include, but are not limited to:• End-to-end Sourcing (Tactical to mid-tier), • Sourcing execution (RFx) and support, • Purchase Requisitioning, • Spot Buying, • Quote gathering, • Supplier on-boarding, • Contracting (including contracts, NDAs, SOWs, ect.) • Custom part number creation, • Purchase order processing, • Order tracking, • Rebate analysis, • Procurement Operations reporting & metrics, • and Procurement tools/systems help desks

Nov 2014 – Nov 2016, Client: Pearson EducationGlobal Service Deliver Lead (Sourcing & Procurement)Owner of a indirect Sourcing and Category Management outsourcing engagement. Program reaches across 4 continents addressing annual spend of over $1.3 billion with guaranteed ROI. Responsible for the day to day operation of the program; including delivery to savings targets, savings pipeline, initiative management process, and issue management.March 2011 - Oct 2014, Client: Deutche Bank (Global)Global Client Delivery LeadResponsible for the daily operations and delivery of new capabilities; managing the deployment and Delivery Centers to ensure successful transformation programs; upgrade existing procurement capabilities (Ariba) and introduce new functionality. Management of Sourcing and Category Management teams, Spot-Buy delivery, and Contracting services.Aug, 2010 – March, 2011, Client: Weatherford Oil & GasGlobal Client Delivery LeadBuild, deliver and lead an outsourced Sourcing and Category Management service. Including Strategic/Tactical Sourcing, Sourcing Support, Buy Desk, Help Desk, technology (Ariba and Emptoris), and requisition to fulfillment processing. Feb, 2007 - Aug, 2010, Client: MicrosoftGlobal Process Owner: BuyCenter, SpotBuy, Sourcing (Client Service Delivery Lead)Build, deliver and lead the outsourced (BPO) service for 56 client countries in 31 languages from 4 global delivery centers staffed by +100 procurement professionals.Areas of Responsibility: Sourcing support, Spot Buys, PO Requisition Validation and maintenance, Vendor Management, Catalog Management, Operational Excellence, Support Desk, and Reporting/Measuring. Jan, 2005 - Feb, 2007, Client: Deutche Bank USUS Client Sourcing LeadManage all outsourced sourcing activity with a team of 7 onshore and 13 offshore operators. Deliver services including; Strategic and Tactical Sourcing, Vendor & Contract Management, Buying, and Buy-Side Reporting.

Develop relationships as business adviser and partner with internal clients. Manage business matters, including providing guidance on proposals and contracts with respect to business trends. Deliver market intelligence impacting strategic objectives.

Responsible for the coordination, negotiation and execution of all technology related contracts for the Company. Administer the day-to-day vendor and contract management for business units. Ensure customer satisfaction through performance tracking of corporate spend.

During a period of rapid downsizing: responsible for the de-centralization of Purchasing Departments into divisions. Educate and transfer program information to teams of managers, agents and buyers. Develop programs to take leverage purchasing volumes. Supervise the rollout of Oracle’s Purchasing and e-Procurement packages

Developed ‘green field’ department for Procurement Operations. Established policies, procedures, and e-procurement systems to support expansion and improve financial performance. Responsibilities included all purchasing and logistics departments in eight locations. Manage a team of two buyers and an on-site travel agency of five agents.

Accountable for: purchasing, vendor management, sourcing, inventory controls and contract management for this reseller of IBM mid-range systems and LAN/WAN solutions. Managed B2B resale environment and in-house procurement services.