Aaron Dowd Email and Phone Number
Aaron Dowd work email
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Aaron Dowd personal email
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Aaron Dowd is a professional drummer, audio engineer, and video producer known for his exceptional skills and passion for creative endeavors. With a career spanning over a decade, Aaron has established himself as a dynamic musician, a skilled visual artist, and an expert and educator in the podcasting industry.Aaron's journey began at the age of 12 when he discovered his love for drumming. With dedication and relentless practice, he honed his craft and embarked on a musical journey that led him to perform with various local bands throughout his teens and early 20's, ultimately becoming a vital founding member of the acclaimed Texas Americana/Rock band Kolton Moore & the Clever Few, playing hundreds of shows and recording two full length albums between 2012 and 2015.Parallel to his musical endeavors between 2008 and 2015, Aaron was also studying audio engineering, web and graphic design, photography, writing, and marketing. Leveraging his diverse skill set, he became a sought-after podcast consultant, offering his expertise to podcast producers around the world in the early days of the industry's growth.After his band went on hiatus in 2015 to recover from years of hard work and pursue other passions, Aaron ventured into the podcast technology startup scene, joining the podcast hosting platform Simplecast in 2018. After a few years of working remotely, he took an opportunity to relocate to Los Angeles in March of 2020 to contribute to the growth of a podcast influencer marketplace startup called Podcorn. In late 2020, Aaron joined Chartable, a pioneering podcast analytics technology startup that caught the attention of industry giant Spotify, leading to its acquisition in 2022. Through his work at Chartable, Aaron has played a vital role in the evolution of podcast measurement and analytics, further establishing his influence in the industry.Beyond his musical and podcasting pursuits, Aaron has nurtured his passion for photography and video production, elevating his skills to a professional level and contributing to multiple creative projects in music and podcasting.With a blend of talent, dedication, and a genuine love for his craft, he continues to leave his mark on the worlds of music, podcasting, and visual art. His love for storytelling and his passion for fostering creativity continue to drive his professional journey.
Kolton Moore & The Clever Few
View- Website:
- spotify.com
- Employees:
- 1
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Kolton Moore & The Clever FewUnited States
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Technical Account ManagerSpotify Feb 2022 - PresentStockholm, Stockholm County, SeAs a Technical Account Manager, I have been dedicated to supporting podcast publishers and creators of all sizes, with a focus on Pro & Enterprise publishers. In this role, I have led the Chartable Customer Experience team, ensuring exceptional customer support and managing critical aspects of our operations.Key Responsibilities and Achievements:Chartable CX Team Leadership: I have had the privilege of serving as the lead for the Chartable CX team. This role has allowed me to guide a talented team and deliver outstanding support to our podcast publishers, consistently exceeding client expectations and building strong relationships with our customers.Documentation and Process Management: Alongside leading the CX team, I have played a crucial role in managing internal documentation and working procedures. By establishing streamlined processes and well-documented guidelines, I have enhanced collaboration and productivity across teams, contributing to improved efficiency.Public Help Documentation: I have led efforts in developing and maintaining comprehensive public help documentation, available at https://help.chartable.com. This resource has empowered our clients to troubleshoot common issues independently and provided them with the necessary information to maximize their success on our platforms.Collaboration with Engineering and Product Teams: I have fostered strong relationships with both the engineering and product teams. Working closely with these teams, I have helped ensure swift resolution of technical issues and actively supported the successful launch of new features and continuous product improvements based on client feedback.Ongoing Professional Development: To further enhance my skills and contribute more effectively, I am currently studying product design and management, and audience growth strategies. By staying up-to-date with industry trends and expanding my expertise, I aim to drive even greater value for our clients and the organization.
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Drummer, Co-FounderKolton Moore & The Clever Few Mar 2012 - PresentStarted an independent rock band, grew to more than 1 million monthly listeners on Spotify. Some of my responsibilities include: Drums, Technology, Branding, Audience Growth, Social Media Marketing, Photography, Audio & Video Production, Graphic Design, Physical & Online Retail Business Management (merch), and more. Booking by the Wasserman Group.
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Account ManagerChartable Oct 2020 - Feb 2022New York, UsI worked directly with Chartable's enterprise publisher customers, including Warner Media, iHeart Media, Wondery, The LA Times, The New York Times, Cadence 13, Pushkin, QCODE, Sony Music, Kast, Betches, Axios, Sonoro, Pacific Content, and many more. Responsibilities included providing platform demos to potential customers, on-boarding training and education for new enterprise publisher teams, and answering day-to-day questions and support requests. I also acted as an assistant product manager, collecting feedback and feature requests and providing actionable insights and product improvement opportunities to Chartable's product and engineering teams, and created help documentation and training materials for existing or new products and features as needed.Chartable was acquired by Spotify in February, 2022. -
Head Of Community & User Experience, Sr. Customer SupportPodcorn Feb 2020 - Oct 2020Los Angeles, UsI handled most of customer support via Intercom and email, managed the help center and wrote help articles and other tutorials, did community outreach on behalf of Podcorn, and provided user feedback and feature suggestions to the Podcorn product team. -
Podcast Producer, Editor, And ConsultantPodcasting With Aaron Jan 2013 - Oct 2020I worked with clients on all of the different aspects of the podcasting process. That included planning and launching new podcasts, choosing gear, helping guests with their recording setup, editing, mixing and mastering, workflows, marketing & audience growth, and more.Clients included:* 5by5 (Back to Work, Systematic, The Web Ahead, The Big Web Show, Asymco)* Makers of Sport* Changelog* Authentic Jobs | Hired* CodePen Radio* Design Life* Dribbble | Overtime* Frontside | Frontside Podcast* Funsize | Hustle* Humana Design* Jake Parker | Three Point Perspective* Jane Portman | UI Breakfast* Jason Blumer | Thrivecast, Businessology* Jenn Lukas | Ladies in Tech* KPCB | Ventured* Katie Kovalcin & Tim Kadlec | Path to Performance* Patrick Johnson | The Start* Sean McCabe (seanwes podcast, Invisible Details, In the Boat With Ben)* Chris Coyier & Dave Rupert | Shoptalk Show* Shawn Blanc* Whitney Hess & Paul McAleer | Designing Yourself * and moreMany of the shows I worked with were featured in Apple Podcasts, and a lot of them are still among the top shows in their respective categories.I started my own podcast in 2015 called The Podcast Dude (changed the name to "Podcasting with Aaron" in 2020) to share what I've learned about podcasting so far. It currently has over 100 5-star reviews in Apple Podcasts and over 50,000 downloads (Aug 2018 - present) from 113 countries.
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Customer Success LeadSimplecast Dec 2017 - Feb 2020New York, UsAs Customer Success Lead, I helped people start and grow podcasts using Simplecast, while studying the variety of challenges podcasters faced and helping create solutions for them. As employee #5 at Simplecast, I helped the team 10x the value of the company in my first year through a focus on customer success and creating great experiences for new and experienced podcasters.Responsibilities include:• Building and maintaining strong, long-lasting relationships with podcasters• Expanding and updating Simplecast’s knowledge-base and content offerings, including product tutorials• Developing seamless onboarding experiences for podcasters at every experience level to ensure they are able to become proficient with Simplecast quickly• Working with the product team to help improve Simplecast's overall user experience• Assisting in managing day-to-day customer support and providing guidance, aid, and insight into the platform and industry to both podcasters and other Simplecast team members• Performing regular outreach to discover and refine customer goals, ensuring customers are familiar with new features, and helping them progress towards defining and achieving their goals• Identifying opportunities and solutions to scale or otherwise improve customer success, funneling customer feedback and requests back to the product team for consideration and implementation -
Podcast Editor & Producer, Writer, Community ManagerSeanwes Jun 2015 - Dec 2017I helped produce and edit over 500 podcast episodes about design, business, and entrepreneurship, managed a small online community, and recorded and edited an audiobook. Learned a lot about podcasting, video production, writing, marketing, and helping other people be successful.
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Jr. Front End Web DeveloperAm Design Sep 2013 - Jun 2014North Richland Hills, Tx, UsI helped build beautiful, responsive websites with an amazing group of designers and developers. -
Jr. Web DeveloperPixel Clear Designs Mar 2013 - Sep 2013Fort Worth, Tx, UsMostly worked on and built Wordpress websites, but did a little graphic design and copywriting, too. -
Jr. DesignerSmoking Mouse Mar 2013 - Sep 2013I worked with founder Mike Schara creating beautiful marketing material for bars and restaurants in the DFW area, also creating and maintaining websites.
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Web & Tech ConsultingT&M Elevation May 2010 - Sep 2013I provided general technical support, created and updated the company website, handled marketing and web analytics, created print material and did photography as needed.
Aaron Dowd Skills
Aaron Dowd Education Details
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Weatherford CollegeVisual And Performing Arts
Frequently Asked Questions about Aaron Dowd
What company does Aaron Dowd work for?
Aaron Dowd works for Kolton Moore & The Clever Few
What is Aaron Dowd's role at the current company?
Aaron Dowd's current role is Technical Account Manager / Publisher Success.
What is Aaron Dowd's email address?
Aaron Dowd's email address is co****@****ail.com
What schools did Aaron Dowd attend?
Aaron Dowd attended Weatherford College.
What are some of Aaron Dowd's interests?
Aaron Dowd has interest in Sushi, Coffee, Design, Podcasts, Exercise, Punk Rock, 5by5, Half Life, Teenage Mutant Ninja Turtles, Books.
What skills is Aaron Dowd known for?
Aaron Dowd has skills like Audio Engineering, Audio Editing, Podcasting, Web Design, Graphic Design, Music Production, Video Editing, Digital Photography, Drums, Creative Writing, Web Content, Blogging.
Who are Aaron Dowd's colleagues?
Aaron Dowd's colleagues are Yu Bai, Amir Torangan, Valeria Spinelli, Jonathan Roebuck, Sarah Murray, Jubaer Ahmed, Marcus Glimberg.
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