Aaron S.'s Location
Chicago, Illinois, United States, United States
Aaron S.'s Contact Details
Aaron S. work email
- Valid
- Valid
- Valid
Aaron S. personal email
n/a
Aaron S. phone numbers
About Aaron S.
Usually I can be found: teaching computer basics classes, arms deep in PC guts, or trying to master Unix command line and novel writing.
Aaron S.'s Current Company Details
IT Support Specialist
Aaron S. Work Experience Details
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It Support SpecialistFlock Freight Mar 2022 - Feb 2023 -
Resident Opportunities And Self Sufficiency (Ross) Grant Service Coordinator - Technology & DigitalSt. Paul Public Housing Agency Mar 2013 - Mar 2022Saint Paul, Mn.•Managed over 250 public access computers and a 20 persons computer team where I handled on-boarding, training, orientation, guidance and support resulting in operational efficiency, retention, and positive education & support culture across 24 locations in Saint Paul, MN.•Found, tested, presented, purchased, implemented, and managed the 'Faronics' Cloud-based computer security at all 16 high-rise locations•Started monthly computer team training in Public Housing for group reporting, site updates and maintenance, and event planning•Cultivated relationships with multiple organizations, public agencies, and vendors to gain both public service partnerships as well as technical•Created and managed a helpdesk ticketing system through 'Freshdesk' and Autotask for residents to report computer issues and distribute those tickets to the maintenance worker who falls under that site jurisdiction•Prepared and submitted detailed yearly technology logistics reports Managed a work log system to track worker hours and jobs completed with 'When I Work' Software -
Information Technology Help Desk Analyst Lvl IiThe Community Builders, Inc. Jan 2021 - 2022Chicago, Illinois, United States -
Help Desk SpecialistTwin City Fan & Blower Jan 2019 - Dec 2020Plymouth, Minnesota, United StatesSole IT specialist and troubleshooter for the companies Fan Selector 10 programResponsible for maintenance and repair of hardware and software systems, includingtesting and implementing new hardware/software setups, configuring new systems andapplications for user deployment as well as staging tests for any majorupgrades/updatesResponsible for ticket distribution, and managing user account information,permissions, and rights distributions -
Broadband Access TrainerUniversity Of Minnesota-Twin Cities Jan 2012 - Jan 2013Minneapolis, Mn.•Trained new computer users with standardized training materials so they were able to meet the information technology needs companies look for in potential employees•Assisted the computer center personnel with managing the lab, including maintaining logs, servicing equipment, and other duties•Participated in ongoing program evaluation, including data collection, analysis, observations, reports, and other activities•Project Coordinator that compiled and report stories/images that describe individual successes through the program•Taught training on computer refurbishing and troubleshooting•Helped troubleshoot and fix hardware and software problems in the public computer labs
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Student Administrative Assistant / Student It WorkerItasca Community College Aug 2009 - Feb 2010Grand Rapids, Mn.•Received visitors and phone calls in offices, responded to inquiries regarding billing, purchasing, personnel, facilities and operations, work orders and projects•Created and edited correspondence, reports, forms, certificates, and other documents for staff and facility newsletters and updates•Tier-1 computer • helpdesk experience
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Customer Service Worker / It Technician / Co-ManagerCircuit City May 2008 - Feb 2010Bloomington, Mn.•Monitored and assigned work to Customer Service Representatives, while performing all the tasks of a Customer Service Representative•Trained, explained tasks, and assisted in the solution of problems•Received customers' requests by telephone or mail, analyzed requests, provided information requested or ascertained who best can provide the information, and routed the requests to the proper person
Aaron S. Skills
Creative Writing
Community Outreach
Group Training
Highly Detail Oriented
Communication Skills
Spokesperson
Highly Motivated Self Starter
Social Media
It Operations
Project Management
It Service Management
Project Planning
Team Building
Teaching
Teaching Workshops
Frequently Asked Questions about Aaron S.
What is Aaron S.'s role at the current company?
Aaron S.'s current role is IT Support Specialist.
What is Aaron S.'s email address?
Aaron S.'s email address is as****@****inc.org
What is Aaron S.'s direct phone number?
Aaron S.'s direct phone number is +165129*****
What skills is Aaron S. known for?
Aaron S. has skills like Creative Writing, Community Outreach, Group Training, Highly Detail Oriented, Communication Skills, Spokesperson, Highly Motivated Self Starter, Social Media, It Operations, Project Management, It Service Management, Project Planning.
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