Certified, experienced Cyber Security and networking instructor with experience in troubleshooting IT and networking environments. Comprehensive knowledge of every modular part of desktop and laptop hardware. Experienced in building, configuring and troubleshooting desktops hardware as well as network systems. Experienced in securing Information technology infrastructure. Skilled in documenting resolutions and steps that were applied to any complication that was analyzed and rectified. Able to work in a structured organized environment, or a rapidly changing one. Proficient in communication and comprehensive of the troubleshooting process.