Aarón Galván Email & Phone Number

Washington, Dc, Us

UATP is a global payment network simplifying payments in complex industries. We make it easy for businesses to make or accept any type of payment.

Overland Park, Kansas, Us

Overland Park, Kansas, Us

I currently manage, promote and sell on behalf of the United UATP and the Air Canada ACGlobe Programs in the airlines corporate travel space. These programs are specific to air-travel and provide a world of benefits to our corporate customers. In addition to the airlines, I am also responsible for a fuel card program in Puerto Rico. My team is dedicated to providing a superior customer service in English, Spanish, and French. We have a great relationship with our partners and continue to expand in the different industries. Please do not hesitate to reach out to me with any questions regarding these product offerings. I look forward to connecting with you soon.

Overland Park, Kansas, Us

Maintain a regular meeting schedule with client(s) to discuss program progress and identify opportunities for improvement Achieve or exceed sales and revenue goals each fiscal yearWork with client(s) to develop strategic growth plans targeting opportunities for increased program revenue for the clientLead day-to-day management and optimization of program growth plansAttend and/or lead conference calls with client sales teams at least monthly to discuss prospectsDevelop presentations as needed Lead initiatives for program expansion

Overland Park, Kansas, Us

Conduct interviews with clients and potential fraudsters over the phone (i.e. identity theft, equipment, technical, account takeover).Skilled in methodical and precise questioning in order to obtain the right information to close a case.Proactively research latest fraud trends and create new processes to deter potential fraudulent activity.Collaborate with various different departments for probable internal fraud risks.Manage various projects, escalation investigations, and internal audit reports.Monitor existing and potential fraudulent situations for the organization. Implement policies and procedures designed to identify and deter fraudulent usage. Restore customers trust in the Sprint Brand following a loss.Provide documentation to law enforcement agencies for prosecution.

Philadelphia, Pa, Us

Created and delivered face-to-face sales presentations providing optimal solutions for the business customers.Developed local business partnerships and organizational affiliations in order to enhance the Comcast positioning and brand.Responsible for customer satisfaction and supporting a positive impression of the Comcast Experience.Generated new leads through various prospecting activities including cold calling, customer referrals and partner relationships. Identified improvement areas thru a consultative process that enhanced our prospects ability to communicate effectively both internally and externally to their customers.Demonstrated customer-driven attitude through excellent knowledge of products, services, and rates. Stayed abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Woodland Hills, Ca, Us

Agent - Property.Auto.Life.Health.Commercial Interviewed, recruited, and provided a continuous training program for employees.Planning, coaching, and developing new employees, setting expectations for success.

Woodland Hills, Ca, Us

Fast Track Claims AdjusterInvestigating, evaluating, reserving and resolving minimal to mid-level complexity property damage and casualty claims through contact with the insured, claimants, witnesses and medical providers.Identified and deterred fraudulent claims; worked hand in hand with SIU department.Commercial/General Liability Claims Adjuster. Handling claims of across all lines of insurance from start to finish.Bonded and held various insurance licenses from multiple states.Conducted recorded phone interviews with insureds, claimants, attorneys, police officers, doctors, witnesses to come to an accurate decision on restitution required to settle claims. Drafted settlement, denial letters to clients after proper decisions were made regarding the claim incident.Effectively managed large caseloads upwards of 70 claims per month with strong organizational skills. Met all deadlines and closed files quickly.Highly motivated to close claims with superior customer service. Received glowing customer services scores insureds and claimants.

Nashville, Tennessee, Us

Accurately respond to and process customer inquiries and requests into appropriate system or database while following established policies and procedures and contractual obligations (e.g., calls and/or correspondence related to insurance program enrollments, insurance policy coverage terms, warranty coverage terms, claims, equipment fulfillment process, debt cancellation guidelines, general questions or issues, replacement requests, denial letters, Addendum protection, manual refund requests, Loss of Life Exceptions/Notifications, escalations, adjudication of claims and processing affidavits) Investigated fraudulent activity for Sprint, Verizon, AT&T, T-Mobile using account billing systems. This involved interviewing customers over the phone, verifying account identity, collecting deductibles and submitting orders for replacement phones.

Ba, Information Technology; Information Assurance & Securities

Paralegal Studies