Director - Platform Solutions & Analytics
CurrentVirtual Transportation Management, Inc. (VTM) is a global, third-party provider of cloud-based transportation solutions, including pre-audit, payment, accounting, custom reporting & analytics.Since this promotion, I have been focused on creating a new payables and analytics platform that delivers amazing experiences by connecting with current and potential customers. I am also focused on eliminating technical debt, setting strategic goals for the company and tech stack, and developing an implementation roadmap:- Designing and implementing a new platform that increased engagement- Crafting and implementing strategies to quickly scale adoption of the platform- Defining and articulating short-term and long-term platform strategy and vision- Maintaining the platform roadmap with 1,000+ features and user stories- Defining and tracking 15+ engagement and value-based KPIs to gauge success of features- Designed the entire UI/UX for every feature in all 8 of the platform’s modules - Demoing features for sales engagements and end-user training- Building and leading a global team responsible for all phases of implementation/support- Using storytelling to educate and influence colleagues and leadership on controversial topics- Designing, writing copy, and implementing a new marketing website to generate sales leads- Leading enterprise architecture, risk management, governance, and compliance activities- Owning the analytics framework and methodology across applications using Power BI- Developing and maintaining the analytics function roadmap- Championing the analytics function and leading portfolio development with 30+ dashboards and reports across several stakeholder groups- Driving adoption of tools and raising data literacy of the organization- Identifying process improvement opportunities via data and analytics to improve internal and external stakeholder experiences