Virtual Transportation Management, Inc. (VTM) is a global, third-party provider of cloud-based transportation solutions, including pre-audit, payment, accounting, custom reporting & analytics.Since this promotion, I have been focused on creating a new payables and analytics platform that delivers amazing experiences by connecting with current and potential customers. I am also focused on eliminating technical debt, setting strategic goals for the company and tech stack, and developing an implementation roadmap:- Designing and implementing a new platform that increased engagement- Crafting and implementing strategies to quickly scale adoption of the platform- Defining and articulating short-term and long-term platform strategy and vision- Maintaining the platform roadmap with 1,000+ features and user stories- Defining and tracking 15+ engagement and value-based KPIs to gauge success of features- Designed the entire UI/UX for every feature in all 8 of the platform’s modules - Demoing features for sales engagements and end-user training- Building and leading a global team responsible for all phases of implementation/support- Using storytelling to educate and influence colleagues and leadership on controversial topics- Designing, writing copy, and implementing a new marketing website to generate sales leads- Leading enterprise architecture, risk management, governance, and compliance activities- Owning the analytics framework and methodology across applications using Power BI- Developing and maintaining the analytics function roadmap- Championing the analytics function and leading portfolio development with 30+ dashboards and reports across several stakeholder groups- Driving adoption of tools and raising data literacy of the organization- Identifying process improvement opportunities via data and analytics to improve internal and external stakeholder experiences

My role as an IT Project Manager and Business Analyst includes:- Developing business intelligence dashboards and reporting capabilities with Power BI for internal and client-facing KPIs- Setting strategic technology goals for the tech stack and developing a roadmap to accomplish the goals.- Standardizing communication materials and strategies for various stakeholder groups- Connecting with client stakeholders to understand and document their business needs- Designing solution to solve business challenges- Leading a global team of SQL and .net developers to create new functionality- Implementing best practices for project management, status tracking and visibility

Simplify Healthcare is a rapidly growing startup that addresses the toughest challenges facing Health Plans and third party administrators (TPA’s) in today’s competitive marketplace.My role as a Product Solutions Lead and Senior Business Analyst included:- Directly leading a team focused on strategically integrating our product with Salesforce and other applications via JSON and APIs in an Agile environment- Assessing current end-to-end business processes, recommending and modeling best practices for future state- Partnering directly with client stakeholders to document requirements and use cases- Defining sprint plans, MVP features and grooming the feature backlog- Facilitating daily scrum meetings with the offshore development and QA teams - Developing and reviewing user stories and wireframe/UI mockups to ensure quality in the solution's approach- Strategically defining standard platform features while managing the impact of client customization needs- Prioritizing several conflicting deliverables simultaneously and escalating issues/risks accordingly- Managing overall project status and timeline, tracking deliverables according to plan

Delivering high performance to clients through technology and information systems with tools like SAP. Using curiosity to solve the toughest challenges through designing, developing and implementing sustainable, automated solutions in the Source-to-Pay (Accounts Payable) workstream.In addition to the responsibilities in my previous roles, this promotion enabled me to focus on establishing myself as a leader and key difference maker at my client:- Delivering solutions for the most complex global challenges in the procurement space (such as invoice automation and invoices paid on time) through innovative process and SAP solutions- Managing project-team efforts with client resources from 4 continents- Leading several projects in multiple countries, automating the inflow and processing of 250K invoices annually- Analyzing large and complex sets of data to identify opportunities, model value cases and recommend action plans for investment- Overseeing the full software development lifecycle for 30+ SAP-related enhancements to date- Leading change management activities, such as internal/external communication development, training and documentation- Prioritizing deliverables for as many as 10 projects running concurrently with varied and challenging timelines- Developing metrics, KPIs and data visualizations to define project success and to be leveraged post-implementation- Partnering with key stakeholders to define technical and functional requirements and organize/implement projects- Simplifying complicated and technical issues into a message appropriate for various audiences - Mentoring and developing team members into key contributorsIn addition to my client responsibilities, I also served as the Communication Lead on Accenture's Employee Engagement Team. In this role, I created and delivered communications to the 1,500+ Accenture People on the account globally, ensuring they were connecting, learning and enabling their own career success.

Building on the skills from my previous role, this promotion added more to the scope of my work. As a senior analyst, my primary responsibilities included:- Leading the integration of a 3rd party’s application for processing 1.2MM invoices annually in the client’s SAP system- Designing and developing several VBA applications to automate system interactions- Leading test planning and execution for 40+ product and user acceptance test cycles- Owning the defect management and resolution lifecycle for the workstreamIn addition to my client responsibilities, I was able to find several ways to give back to Accenture through:- Identifying, interviewing and selecting 4 new resources to join my team - Establishing an efficient on-boarding process and then volunteering to facilitate on-boarding 50 new team members using that process

In my first role with Accenture, I was focused on building new skills in the procurement area and delivering SAP solutions for my client. Some of those include:- Developing functional expertise in 2 SAP modules- Analyzing, identifying, solving and documenting problems/inefficiencies in work processes and recommending actions to leadership - Designing and implementing new tools globally- Configuring SAP systems with the required data to function as designed- Preparing and analyzing various types of data and reports from SAP BW- Testing new functionality to ensure quality design and delivery

Shelterhouse is a non-profit organization committed to provide safety, shelter, advocacy and counseling to survivors of domestic violence and sexual assault. This new role entailed using and building skills in these areas:- Process improvement- Development of customized database and spreadsheet applications- Prioritization of project development and implementation timelines- Shelterhouse Information Technology Committee Chairperson

Shelterhouse is a non-profit organization committed to provide safety, shelter, advocacy and counseling to survivors of domestic violence and sexual assault. As a part of initiative to develop new skills, I joined the staff of Shelterhouse, advancing the agency through:- Accounting tasks, like donation and payment processing- Implementation of new technology throughout agency- Managing donor correspondence- Generation of financial and managerial reports- Assist in budget development